WinnCompanies is looking for an adaptable and dependable Lead Maintenance Technician to join our military housing team in Havelock, NC.
In this role, you will provide quality control functions, assist in coordination of subcontracted activities, and assist with training and coaching of maintenance staff. At least half of the time, you will also perform maintenance functions in the community and ensure that all service is performed safely and results in favorable customer feedback.
Responsibilities

• Perform quality control functions for other team members' work or subcontracted work.
• Responsible for duties of Maintenance Technicians, Service Order Coordinator, and other Field Supervisors in their absence or as required.
• Inspect vehicles and equipment daily assigned to the team.
• Coordinate and schedule contracted work activities.
• Train and coach maintenance staff.
• Update property management database and pull reports, including open work orders.
• Handle issues of a more sensitive nature requiring a high level of customer service skills.
• Resolve any maintenance-related issues with residents. Escalate issue to supervisor as needed.
• Respond to service calls and complete change of occupancy maintenance work.
• Transport, install, and connect stoves, refrigerators, dishwashers, and other electrical and gas appliances.
• Transport equipment, furnishings, and appliances to job sites. Load and unload trucks. Transport equipment, furnishings, and appliances to job sites.
• Repair and fabricate window and door screens and frames. Dig, fill, and tamp earth excavations. Operate power blowers or use brooms to clean roof tops, sidewalks, and driveways of leaves and debris.
• Remove floor tile, sheet vinyl, ceramic floor tile, and plywood. Remove damaged drywall.
• Respond to and complete on-call after-hours emergency and urgent repairs.

Requirements

• High school diploma or GED equivalent.
• Vocational or technical training.
• 3-5 years of relevant work experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Proficiency in carpentry, electrical, plumbing, flooring, or appliances. Ability to qualify as "skilled" based on assessments in all trades.
• Outstanding leadership and customer service skills.
• Ability to effectively mentor and train other employees.
• Ability to plan, organize, and prioritize work while managing multiple assignments and tasks.
• Basic familiarity with computers and web-based applications.
• Ability to provide basic tools and equipment necessary to perform daily duties.

Preferred Qualifications

• Associate's degree.
• EPA, Electric, Appliance, or General Contractor certifications.

Our Benefits:
Permanent full-time US employees are eligible to participate in the following benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- To learn more, visit winnbenefits.com
Why WinnCompanies?
A job you can be proud of : WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you : Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from : We offer multi-faceted leadership and learning opportunities to support our team members' career growth and professional development.
A team that cares : We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting our team members.
About Us:
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success - 4,000 team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there's a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here.
Current Winn employees should apply through this internal link.