WingSwept is Hiring an Application System Administrator Near Raleigh, NC
WingSwept is seeking an Application System Administrator within our application development division, to provide both internal and external technical support for our web-based Case Management and Tracking System (CMTS) as well as other key applications within the company. The responsibilities of the position will include:
CMTS Software installation and updates in our AWS hosting environment as well as in customer Windows OS environments
SSL certificate installs and renewals in customer Windows OS environments for use with our CMTS software application
Assisting clients with migrating our application and data for server migrations
DevOps in AWS
Monitoring, OS patching, new server setups/tagging, backup setups for CMTS hosting
AWS backup checks
Backup and restore testing
Documentation for Customer configurations/management and internal processes/procedures
Security audits
Process improvements and recommendations
Technical architecture recommendations to senior programmers for consideration
Security vulnerability scans and remediation for CMTS and other AppDev servers/environments
Project management of short term and complex projects
Data entry tasks associated with internal and external projects on a limited basis
Investigate new technologies for use internally and in client environments
Handle escalated customer support for internal and external customers
Act as an engineering resource for any and all functions in the team as needed
Identify risk and escalate to the appropriate resource for mitigation
Keep information regarding our clients, their data, and other sensitive information confidential
Work collaboratively with the Information Security Committee in order to reduce risk to WingSwept and our clients
Minimum requirements:
Each WingSwept employee is expected to adhere to our core values of being Honest, Eager, Accountable, Respectful, and a Team Player in all their interactions
Must be able to pass both Department of Defense and corporate criminal background checks and drug test. US citizenship is required
High school diploma, at least two years of secondary education preferred
Must be able to work a full-time 40-hour work week from our office in Garner, NC
Five years of IT or related experience
Good verbal and written communication skills for daily interactions with employees and customers
Strong analytical and problem-solving skills
Ability to provide leadership and mentorship to others and lead by example
If this sounds like a good fit for you, please apply today! Equal Opportunity Employer M/F/Disabled/Veteran