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GUEST EXPERIENCE SPECIALIST | |
WINGSTOP RESTAURANTS, INC. | |
ROLE PROFILE DESCRIPTION | |
WHO WE ARE | We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry. Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together. |
WHAT WE’LL NEED | We are seeking a Guest Experience Specialist to carry out Wingstop’s guest experience interactions and analyses across all relevant channels. This role will actively engage and build rapport with our guests to create positive connections and outcomes. This individual will actively assist in building plans designed to meet, exceed, and ultimately enhance the overall guest experience. This role is located at our Global Support Center in the Dallas, TX area.
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WHAT YOU’LL NEED | All requirements for the role
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WHO YOU ARE | HUMBLE: Embracing humbleness fosters a collaborative and inclusive environment, where individuals prioritize the success of the team over personal recognition, ultimately contributing to a more cohesive and effective workplace. HUNGRY: There’s a fire in you to keep pursuing excellence. You actively seek out challenges, set ambitious goals, and consistently demonstrate a proactive approach to tasks. You have a desire to support Wingstop in our goal to become a Top 10 Global Restaurant Brand. SMART: Not solely based on intellectual prowess, but rather on emotional intelligence and interpersonal skills. A keen understanding of others, communicating effectively and collaborating seamlessly. SERVICE-MINDED: A selfless and dedicated focus on helping others succeed. Consistently prioritizes the needs of colleagues and the organization, willingly offering support and contributing to the overall well-being of the team. ENTREPRENEURIAL: Takes initiative, a willingness to take calculated risks, and constantly searching for opportunities to improve processes or contribute to new ideas . |
BENEFITS | FLAVOR PERKS:
FUN IS THE BEST FLAVOR:
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Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. | |
Full Time
$54k-70k (estimate)
04/20/2024
05/12/2024
The job skills required for Guest Experience Specialist include Initiative, Microsoft Office, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Experience Specialist positions, which can be used as a reference in future career path planning. As a Guest Experience Specialist, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Specialist. You can explore the career advancement for a Guest Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Guest Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Experience Specialist job description and responsibilities
A successful guest specialist must be able to properly greet guests and make them feel at home.
03/11/2022: Springfield, OR
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/28/2021: Vineland, NJ
Guest Experience Specialists lead their team members to accomplish day-to-day and big picture goals.
02/15/2022: Helena, MT
Guest specialists assume responsibility over safety of their guests and supervise other staff members when necessary.
01/30/2022: Eugene, OR
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
02/26/2022: Longview, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Experience Specialist jobs
Compensation depends on work experience, job location, bonus, benefits and other factors.
01/15/2022: Pocatello, ID
Customer experience analysts may create and track metrics to quantify the customer experience.
03/17/2022: Fort Worth, TX
They are like puzzle pieces.
12/20/2021: Macon, GA
Customer experience specialists at B2C companies should have great writing and communication skills, with the ability to think creatively on a larger scope.
01/19/2022: Helena, MT
Customer experience specialists at these companies should be data-driven and focused on building relationships.
03/10/2022: Richmond, VA
Step 3: View the best colleges and universities for Guest Experience Specialist.