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Wind River Environmental
Jamaica, VA | Full Time
$79k-100k (estimate)
4 Weeks Ago
Operations Supervisor
$79k-100k (estimate)
Full Time | Utilities 4 Weeks Ago
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Wind River Environmental is Hiring an Operations Supervisor Near Jamaica, VA

Position Summary: This position represents Wind River Environmental internally and externally in a positive and professional manner. Responsible for “Wowing” the customer by ensuring excellent delivery of our services. Responsible for the overall direction and guidance of operations to increase the effectiveness and efficiency to maximize profits within the business location. Manages the safety and overall performance of the Site. Ensures technicians understand their role in safety and in driving a safety culture. Understands and ensures site compliance with DOT and DEP regulations as they pertain to the Company and the operations. Protect the environment by having an awareness of spill protection, proper waste acceptance, disposal, and treatment as well as emergency response procedures.
Essential Duties and Responsibilities:
Operations: 
  • Develops and improves operational efficiencies either directly or indirectly through subordinates including: Dispatch & Field Service and Vehicle & Facilities Maintenance. 
  • Reviews analyses of activities, costs, operations, and forecast data to determine operational progress toward stated goals and objectives. 
  • Actively works to gain the respect of subordinates through daily interaction with subordinates; promoting team work, harmony, and productivity. 
  • Leverages employee talents by increasing strengths to promote optimal operational
    efficiencies. 
  • Plans, directs and manages customer and technical service ensuring that service is
    provided accurately and on a timely and cost-effective basis. 
  • Develops and maintains a staffing plan and budget including planning for turnover and
    increasing operational efficiencies through the development of technical skills and abilities of all employees. 
  • Develop and maintain training programs for each technician to ensure cross-training and
    increased skill levels of service technicians. 
  • Ensures a safe and healthy work environment is maintained at all times and all personnel are trained in operational safety policies, procedures, and requirements. Enforces company safety
    policies and ensures safety equipment is provided as needed to employees so they may safely perform the duties of their jobs without injury to themselves or others. 
  • Conducts performance appraisals, monthly file reviews (MFRs), and performance management
    as needed to ensure optimum performance of each employee. 
  • Stays abreast of industry-specific technological advances and ensures Wind River
    Environmental Services remains on the cutting edge of product offerings and
    customer service, thereby maintaining our position as the leading non-hazardous
    liquid waste company in our area. 
Financial:
  • Works closely with the Regional Ops Director and Vice President, Operations to ensure maximum profitability and progress towards strategic plan. 
  • Manages annual operational plans and budgets that support organizational goals. 
  • Monitors hours worked and expenditures to ensure profitability of work performed and budget goals are met on a timely basis. 
  • Oversees and seek approval for capital expenditures for equipment, supplies, and facilities to ensure best price and adherence to budgets 
  •  Sales & Marketing: 
  • Works closely with the Sales function Manager and sales staff in performance of service offerings to meet customer service demands and new service offerings.
  •  Reviews and supports Sales with fundamental or new technology for new or existing service offerings or improvement to current service to provide cost reduction, improved safety, meeting customer requirements or outsourcing needs in order to meet and exceed our customer expectations and/or development of new markets. 
  • Analyzes, reviews, and resolves operational and facility problems to ensure minimum costs
    and prevent operational delays and to meet future growth. 
  • Confers with sales to review achievements and discuss required changes in goals or
    objectives resulting from current status and/or anticipated business.
Knowledge, Skills, and Abilities:
  • Strong leadership and communication skills.
  • Business Acumen.
  • Self-starter who can drive accomplishments.
  • Strong customer (operations) focus.
  • Understanding and experience in driving a safety culture.
  • Strong influencing and reasoning skills.
  • Excellent interpersonal skills.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Utilities

SALARY

$79k-100k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

05/28/2024

WEBSITE

wrenvironmental.com

HEADQUARTERS

HUDSON, MA

SIZE

500 - 1,000

FOUNDED

1999

REVENUE

$50M - $200M

INDUSTRY

Utilities

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About Wind River Environmental

Your Septic, Grease and Drain Service Experts! Wind River is committed to extending the life of your septic system while protecting the health of you, your family, & the environment! At Wind River Environmental, we want to make septic system care simple and hassle free. Our highly trained septic technicians go above and beyond to ensure that you are aware of any potential issues - necessary repairs, Board of Health requirements, and recommendations for your system. We want to make sure your system is healthy in an effort to save you money on costly repairs and to help keep our environment safe... and clean. Routine septic system pumping is the key to maintaining a healthy septic system. There is no way to avoid sludge build up, but regular servicing helps keep it at a manageable level. Your septic system must be cleaned properly and pumped on a regular basis to ensure that your system remains at a healthy liquid balance. Regular servicing and septic pumping will help to identify potential problems that could be lurking under the surface. 3 REASONS WHY YOUR SEPTIC AND/OR GREASE SYSTEM DESERVES WIND RIVER 1. We have the best trained technicians in the industry 2. We are WHERE you need us to be WHEN you need us to be there Unparalleled 24 hour emergency service 3. Our 3 step maintenance program is designed to extend the life of your septic system Protect your investment Go with the BEST Go Green! More
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The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.

If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Supervisor job description and responsibilities

Operations supervisors oversee all the activities within a specific department or area of an organization.

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Operations supervisors are responsible for leading and supervising a group of employees.

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After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.

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Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.

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Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Supervisor jobs

Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.

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Some companies require the operations supervisor to make major contributions to the functions of other departments.

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Operations supervisors report directly to the director of the department they supervise.

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A supervisor oversees the day-to-day performance of employees.

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Therefore, an operations manager needs to have a strong hold over the quality standards of the products.

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Step 3: View the best colleges and universities for Operations Supervisor.

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