About Wilmington Health

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Purpose:

The Certified Diabetic Educator (CDE) works under the supervision of the Chief Medical Officer and is a key member of the health care team. The CDE possesses clinical expertise in care related to diabetes management and education and other chronic diseases. 

Essential Duties/Responsibilities:

• Provide diabetes and self-management guidance and education to pre-diabetics, type 1, type2, and gestational diabetic patients. Develop individualized diabetes education plans for patients in collaboration with the medical provider, and monitor adherence to plan. Individualized education plans shall take into account different cultural, physical, cognitive, and literacy levels of patients and families and meet the evolving needs of the patient.
• Plan, develop, and implement individual and group diabetes education strategies for patients through their life span and their families and caregivers. 
• Provide nutritional counseling for weight control and diabetes management. Use comprehensive knowledge of nutrition to assist patients with meal planning. Teach patients to manage blood glucose with carbohydrate counting and to manage weight with calorie counting. Monitor patient diet diaries.
• In collaboration with patient and health coaches, develop a physical activity plan that accommodates patients’ needs, abilities, and self-management goals, and monitor progress 
• Assist medical provider in assessing the need for, and frequency, of self glucose monitoring, and teach patients self glucose monitoring. Monitor adherence to the plan. Assist medical provider in evaluating blood glucose logs in conjunction with diet diaries at provider visits.
• Instruct patients and family members on medication safety including preventing, recognizing, and treating hypoglycemia. Teach how to administer insulin. Assist medical providers in adjusting oral medication and insulin doses according to blood glucose measurements, dietary habits, and individual barriers to care.

• Work with patients and the care team to ensure patients have access to medications and ensure patients keep appointments with medical provider and CDE for diabetes monitoring. 
• Identify individual social and emotional barriers (such as depression) to compliance with the treatment plan, and refer patients to the appropriate source for care.
• Assist provider in monitoring patient’s diabetes care flow sheet, ensuring patients get timely recommended preventive and monitoring tests, treatments, and referrals per diabetes care guidelines. 
• Facilitate coordination of care across specialty care, facility-based care, and community organizations. 
• Assist in the review and/or the development of clinical practice guidelines. Serves as a content expert for diabetes education and management.
• Assist in the development of policies and procedures for diabetes and health education guidelines. 
• Support the organization as needed. 
• All other duties as assigned by Manager

QUALIFICATIONS

REQUIRED:

• Bachelor of Science in Nursing and/or Dietetics from an accredited facility is required.
• Licensed as a Registered Nurse or a Registered Dietitian is required.
• Certification by the National Certification Board for Diabetes Educators (CDE) is required.
• Full COVID 19 vaccination is required as a condition of employment for all position with Wilmington Health. Documentation is required prior to orientation.

PREFERRED:

• Three years of experience caring for individuals with diabetes
• Bilingual in Spanish is highly preferred.

Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran’s status, sexual preference, disability, genetic information or any other class protected under state or federal law.

ADA Physical Demands:

Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

Competencies

1. Professional knowledge and skill as a diabetic and health educator.
2. Ability to investigate and analyze information and to draw conclusions. 
3. In-depth knowledge and understanding of the nature of diabetes and related issues and patient care concerns. 
4. Ability to design, develop, deliver, and evaluate educational programs and materials. 
5. Ability to provide technical advice, guidance, and support to professional staff in the area of specialty. 
6. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. 
7. Ability to establish rapport and gain the confidence of the physicians, nurses, members of the primary care team, clients, and associates.
8. Ability to work independently and take initiative in addressing concerns and issues.

Proficient with computer-based applications such as MS Office, Adobe, registries/medical databases, and electronic health record.