Description

The Host-Hostess is responsible for:

• Greet and seat all guests and ensure a quality dining experience.

The Host-Hostess primary responsibilities will include:

• Ensure all tables are properly set before seating guests.
• Maintain seating chart for rotation of stations.
• Greet and seat guests and issue menus in a friendly courteous manner.
• Answer phone properly and follow all reservation procedures.
• Follow accurate cash handling and room charge procedures.
• Organize and maintain a clean service podium.
• Maintain an inventory of needed supplies and retail items.
• Ensure all menus are clean before shift.
• Be familiar with hotel facilities and their location and hours.
• Continually communicate with servers, dining room attendants, managers and hotel employees in all items related to the host stand.

Qualifications

• Strong communication skills are required to interact both person to person and over the telephone.
• Must speak clearly and have the ability to clearly articulate thoughts.
• Must possess good listening and problem solving skills.
• Must be able to prioritize and multitask in a face pace environment.
• Basic mathematic skills required for counting money, making change, and ensuring accurate inventory counts are recorded.
• Must be able to complete all position specific tests according to department standards.
• Ability to answer phones.
• Ability to work with money.

• Education – Ability to read and write English.

• Experience – One year experience in related field preferred.