Overview

When you join Willowick, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Lease Up Leasing Professional - Lease-Up with Willowick, you will be responsible for partnering with the Leasing Manager pertaining to the property’s marketing, advertising and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:

• Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in
• Conduct property tours to future residents and visitors
• Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing
• Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market
• Use and create promotional items and technology to communicate with potential prospects and generate revenue
• Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales actives as well as ensure the apartments are available for occupancy
• Assist the Leasing Manager with the lease renewal program and the communication process
• Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew

Qualifications

Minimum Requirements include: 

• High school diploma or equivalent from an accredited institution
• Prior experience in customer service or sales experience preferred
• Intermediate knowledge of Microsoft Office; Entrata experience preferred
• Excellent written and verbal communication
• Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms

• On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings 

• Ability to lift up to 25lbs

• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters 

• Transfer properties and work overtime as business needs deem appropriate 

• Ability to work a flexible schedule including weekends and holidays

Closing

Willowick Residential, a Hines company, seeks to elevate the multifamily industry to levels that surpass the expectations of our partners and residents. Since 2011, Hines has expanded its multifamily division to include over 50 developments and more than 17,000 units in 29 cities across the United States.

Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 28 countries. We manage a $92.3B¹ portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 634 properties totaling over 225 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit www.hines.com and follow @Hines on social media. ¹Includes both the global Hines organization as well as RIA AUM as of June 30, 2022.

Visit www.willowick.com or www.hines.com for more information.

We are an equal opportunity employer and support workforce diversity.

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