Dining Server

Willow Fork Country Club, CBIGG Management, LLC.

POSITION DESCRIPTION SUMMARY

Hired candidates receive competitive hourly server pay ($7.50/hr) PLUS 8% of total sales paid on a bi-weekly basis, along with any tips added to tickets. Display hospitality and professionalism with our members, management and co-workers. To take pride in all facets of service, quality, appearance, cleanliness of yourself and your area of responsibility. To serve our members in compliance with the beverage department standard operating procedures

ESSENTIAL RESPONSIBITIES

• Responsible for maintaining all Standard Operating Procedures.
• Assist Restaurant Manager/Supervisor in the daily operation of the dining area.
• Responsible for inspecting the dining room, bar, bathrooms, side station and patio area, to ensure that all these areas are clean and ready for business.
• Accountable for the completion of all opening and closing duties for the dining room.
• Maintain high visibility in the Dining Room.
• Participate in all meetings held by management.
• Supervise to the highest degree when manager is absent.
• Train all new employees: Assist and guide employees regarding expectations.
• Learn and train all employees on the P.O.S. system.
• Communicate with manager immediately any issues with a member requiring immediate attention.
• Communicate with manager any and all issues arising from service standards.
• Communicate with manager any scheduling issues that may arise.
• Ensure all menu’s – check presenters are cleaned daily.
• Ensure all soiled menu’s are changed out immediately
• Ensure all staff adhere to personal hygiene and have a clean ironed uniform.
• Communicate with all beverage cart staff regarding time spent in the restaurant.
• Communicate with engineering/housekeeping by radio should assistance be required.
• Ensure all product is up to par, or noted in office for re-order.
• Assist in end of month inventory.
• Available to close restaurant – finalize paper work nightly.
• Oversee all operations of the restaurant in the presence and absence of the manager.
• Oversee the smooth running of both the front of the house and back of the house operation.
• Good verbal and social skills, good listening skills, able to make a sensible decision and willing to accept responsibility.
• Must be able to exercise the utmost in discretion when interacting with members.
• Must demonstrate a positive attitude at all times
• Must provide outstanding customer service to all internal and external customers

Working Conditions

• Must be able to lift 30 lbs.
• Will be required to work a minimum of eight-hour shifts, possibly longer. Possibly split days off – Weekends, holiday’s, and nights necessary.

EDUCATION AND/OR EXPERIENCE

• 1-2 Years strong Food and Beverage background.
• Working knowledge of dining room service, some wine knowledge necessary, cost control procedures.

CERTIFICATIONS/LICENSES

• Food Handler’s Card required
• TABC Certification required

REPORTING RELATIONSHIPS

• Directly To: Food and Beverage Manager

Job Type: Part-time

Pay: From $7.50 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person