Located in Franklin, Tennessee, Williamson Health is one of the South’s most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children’s Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. 

Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We’re committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.

Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. 
o Medical, Dental, Vision
o PTO
o Retirement Matching
o Tuition reimbursement
o Discount programs
o FSA (Flexible Spending Accounts)
o Identity Theft Protection
o Legal Aid

Williamson Health is an equal-opportunity employer and a drug-free workplace.
POSITION SUMMARY

To support the area secretary in coordination of administrative and office operations of Rehabilitation Services as well as to support Rehabilitation Therapists in delivery of direct patient care.

POSITION REQUIREMENTS

Formal Education / Training: 
High school diploma or equivalent.
Demonstrated accuracy in written and oral communication in English.

Workplace Experience:
Patient Care Delivery.
Secretarial/clerical healthcare experience.
 
Equipment and Skills Training: 
Strong, positive interpersonal skills. Network computer system; fax; copy machine; telephone system, and printer. Able to follow written and verbal direction accurately. Ability to balance competing demands. CPR is required within 90 days of employment.

Physical Environment: 
Rehabilitation Services Department; patient care floors.

Physical Effort:
1. Prolonged sitting, standing, bending, walking.
2. Occasionally lifts supplies and equipment from locations above shoulder level and/or below knee level.
3. Periodically provides assistance lifting patients.

PERFORMANCE STANDARDS

1. Greets patients and visitors with a positive attitude. Gives friendly, accurate directions to lost visitors. Responds appropriately to patient and visitor requests and complaints as they are presented.
2. Answers telephone calls and takes messages with time, date, and name of caller. Gives friendly, accurate telephone directions to patients and visitors. Responds appropriately to requests and complaints received via telephone.
3. Provides clerical support to Rehabilitation Services as directed. Supports Secretary in fulfillment of his/her duties. Assumes secretarial role in absence of Secretary or as directed.
4. Orders supplies and equipment as needed. Enters maintenance requests as needed and/or as requested.
5. Assists Director maintain and update departmental cleaning logs, policies and procedures, safety inspections, the Williamson Health safety manual, Materials Management order records, and maintenance order records.
6. Cleans, organizes, and maintains departmental equipment, supplies, treatment areas, and storage areas. Maintains department’s linen supplies.
7. Supports Rehabilitation Therapists in providing direct patient care by obtaining and cleaning required equipment and supplies.
8. Supports Rehabilitation Therapists in providing direct patient care by providing physical assistance with delivery of therapeutic interventions.