Williams Lea is hiring for a Receptionist for our New York Office to work Monday to Friday 10:00 am to 7:00 pm! Pay: $22.00/hour Benefits: Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) 401k Retirement Savings Plan Including Employer Match Paid Time Off (PTO) Life Insurance Paid Parental Leave Short-term & Long-term Disability Healthcare & Dependent Care Flexible Spending Accounts Domestic Partner Coverage Commuter Benefits Legal Assistance Employee Assistance Program (EAP) Additional Employee Perks and Discounts First impressions are everything, and those impressions reflect our core principles and values. Our Concierge team need to represent these values with professionalism, warmth, a polished appearance and a keen willingness to assist with all requests which sets the tone for the Client experience. The purpose of this Concierge position is to become a client brand ambassador, interacting with our guests and clients to ensure that they experience superior customer service and all expectations are met. The Concierge is responsible for both internal and external guest arrivals and day to day interactions. Concierge provide an integrated visitor experience treating all visitors like VIP’s and projecting the brand of the firm. Job duties (* denotes an “essential function”) *Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary. *Provide high level services to staff, clients and guests. *Communicate with manager and client on job or deadline issues. Handle additional projects as assigned. Handle sensitive and/or confidential document and information. Present a keen willingness to assist with all requests and set the tone for the client experience. Conducts floor walks, conference room, office and desk checks in accordance to the daily cadence and procedures. Prepares daily visitor reports, guest key reports and conference room schedules. Provide clients with appropriate requirements and update booking system with requested items such as food and beverages, Facilities, IT requests, etc. Enter visitors into the building security system following outlined procedures Job qualifications High school diploma or equivalent. Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment. Exceptional customer service skills to effectively great and communicate with callers and visitors. Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors. Ability to work in a fast-paced team environment. Ability to effectively and professional communication with co-workers and clients. Attention to detail with an emphasis on accuracy and quality. Intermediate computer skills including Microsoft Word and Excel Ability to prioritize work to balance multiple projects and deadlines. Excellent verbal and written communication skills. Self-motivated and the ability to multi-task Positive interpersonal skills required Excellent computer and typing skills required. Excel and word proficiency required Excellent listening and comprehension skills required Expected to work with guests and visitors to ensure superior satisfaction Will be required to take initiative and get creative in resolving guest challenges. Legal experience a benefit Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization. It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #piq Longevity driven by innovation In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.