Williams College is pleased to announce that it is accepting applications for an External Relations Coordinator in the ’68 Center for Career Exploration. This is a full-time, year-round, regular appointment. The ’68 Center for Career Exploration is dedicated to the success of Williams’ students. It is a one-stop shop for student career exploration, internship and job searching, resume critiques, interviewing advice and networking. The ’68 Center for Career Exploration is a member of the Office of College Relations, which includes Alumni Relations, the Development Office and Advancement Information Systems.

As part of the ‘68 Center Operations & External Relations team, the External Relations Coordinator reports directly to the Associate Director of External Relations and is integral in providing outstanding service to a large, highly valued employer and alumni community. The successful candidate will be service-oriented, organized, energetic, welcoming, independent, unflappable, and tech-savvy with a collaborative spirit as part of the ’68 Center for Career Exploration and the Office of College Relations.

Williams is committed to enriching its educational experience and its culture through the diversity of its faculty and staff. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion. Applicants should also highlight relevant experience with building, working with, and supporting a broadly diverse community.

The External Relations Coordinator will perform a wide range of employer relationship-building and support activities including:

• Responding to employer inquiries in a timely manner via phone, email, and in person.
• Manage logistics for employer events including on-campus and/or virtual interviews, information sessions, and career meetups. Tasks may include: managing Handshake event creation, reserving interview room space, communicating logistics leading up to the event, and appropriate follow-up after the event. Attendance at some of these events may be required (occasional nights and weekends).
• Support the employer, alumni, staff, and student users of the Handshake or similar careers services management (CSM) platform; troubleshoot concerns as needed
• Assist in job/internship approvals in Handshake; coach and mentor student workers around job/internship processing best practices
• Assist with researching and cultivating new employer prospects as needed.
• Collaborate with the communications & events coordinator to ensure students are informed of and attend employer events
• Assist the employer relations team with data input and tracking within the Less Annoying CRM (LACRM) System, Evertrue and Handshake.
• Compile, visualize, and present scheduled and ad-hoc reports of employer relations engagement data and metrics.
• Participate in select ‘68 Center activities such as staff and OCR meetings, retreats, career programming, tabling, etc.
• Perform other duties and special projects as needed.

• At least 2 years of office experience or Bachelor’s degree, or an equivalent combination of education and experience
• Experience providing exceptional customer service to demanding constituents and individuals of high value to an organization while fostering long-term relationships.
• Ability to analyze and interpret individual needs, multi-task, and solve problems while using good judgment to balance the sometimes competing needs of various stakeholders.
• The ability to work independently and as part of a larger team.
• Excellent communication skills (verbal and written), including the ability to connect with diverse audiences.
• Solid detail-oriented time management skills and the ability to respond quickly to a high volume of email correspondence and campus engagement requests from employers and alumni.
• Proficiency with Microsoft Office, Google applications, and Zoom, general database principles, and providing basic instructions to systems users.
• Proficiency in Excel preferred, with demonstrated ability to create and present basic reports using pivot tables and graphs

Application review will begin on May 19, 2024, and continue until the position is filled. Pay range is from $18 to $22 per hour, commensurate with experience, Job band 18.

Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable.

Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at (413) 597-2681 or email at hr@williams.edu.