Seeking an experienced Customer Service Specialist. Excellent career opportunity.

Responsibilities:

• Obtain accurate information from customers relating to shipment dates and expected date of delivery.

• Monitor customer scheduled shipment dates to ensure timely delivery and expedite as needed.

• Obtain and evaluate all relevant information to handle inquiries and complaints.

• Communicate to the purchasing department unexpected increases or decreases in demand for products.

• Setup and maintain customer files.

• Accurately process customer transactions such as orders, quotes or returns.

• Generate new and repeat sales by providing product and technical information in a timely manner.

• Run Reports for Sales, Invoicing, Credits and Postings.

• Run Reports for Sales, Accounting and Production.

• Participate in weekly planning meetings with production to determine best delivery dates and revenue plan.

Requirements

1. High School Diploma or GED.

2. 2 or more years of Corporate Customer Service experience.

William H Hunter Recruiting www.williamhhunterrecruiting.com

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Corporate Customer Service: 2 years (Required)

Ability to Relocate:

• Somersworth, NH: Relocate before starting work (Required)

Work Location: In person