** Health Home Care Manager**

**Job Category****:** Human Services **Requisition Number****:** HEALT001890 Showing 1 location **Job Details**

**Description**

Care Managers provide outreach and enrollment services to children presumed to meet eligibility requirements of New York States Childrens Health Home program. They gather assessments and enter documentation that confirms eligibility and identifies areas requiring supportive services. They work with children, families and service providers to create a comprehensive Plan of Health Care, identify additional service providers as necessary, and coordinate the continuing involvement of families and service providers in the execution of the plan. Care Managers document progress and arrange for eventual transition between health homes as necessary, or from health homes to other levels of service following changes in eligibility.

**Major Responsibilities:**

* Provides care management services for children with chronic physical and behavioral health conditions through a person centered and culturally sensitive service model

* Serves families throughout Erie and parts of Niagara county

* Partners with children, parents, guardians and service providers to create a comprehensive Plan of Health Care and identify any additional services the enrolled children may benefit from

* Conducts assessments at enrollment and throughout duration of the case

* Provides education, service coordination, and community linkages as appropriate

* Conducts face to face contacts with children and their families

* Participates in trainings required by stakeholders and agency

* Ensures appropriate transition of services as appropriate

* Conducts outreach to determine eligibility for new members

**Competencies:**

* Solid writing and verbal communication

* Strong engagement skills and ability to engage with diverse populations

* Adaptability related to scheduling

* Familiarity with computer applications (i.e. Word, Excel, Outlook)

* Familiarity with NetSmart or Cerner a plus

* CANS-NY certification a plus

* Bi-lingual ability preferred

**Minimum Requirements:**

* Bachelors with two (2 ) years of relevant experience (working with children/families)

* Masters with one (1) year of relevant experience (working with children/families)

* NYS Drivers License that meets agency policy

* Reliable Transportation

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)