Servers are responsible for exceeding guests’expectations by providing efficient, friendly guest service. Teamwork,enthusiasm, food and wine knowledge, the ability to multitask and a high energylevel are necessary for success in this position.

Essential Functions

• Provideefficient, friendly guest service to a 3-6 table section including but notlimited to following all steps of service and bussing the table to ensure apositive guest experience
• Accuratelyrecord and account for all items ordered, process payments, and balance allsales/receipts in compliance with restaurant policies and procedures
• Available to work a variety of hours, days and shifts, including weekends
• Safelyand effectively transport food or beverages to a table of three in a singletrip
• Safelyand effectively use and operate all necessary tools and equipment
• Abilityto effectively communicate in order to perform and follow job requirements inwritten and spoken direction
• Abilityto multitask calmly and effectively in a busy, stressful environment
• Workin a confined, crowded space of variable noise and temperature levels
• Ableto move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds,and occasionally move and/or lift up to 50 pounds
• Abilityto stand and walk for an entire shift and move safely through all areas of therestaurant, which may include stairs, uneven or slick surfaces

 Key Responsibilities and Duties

• Ensurethe overall guest experience exceeds expectations and anticipate guests’ needs
• Greetguests with a warm, sincere smile
• Usetact and good judgement when dealing with guest challenges and respond to guestneeds with patience and courtesy
• Understandand respond knowledgeably to questions about the restaurant and menu
• Usesales techniques to present and encourage current promotions to guests
• Followall steps of service
• Understandand follow the food allergy procedure and special orders/restrictions
• Proficiencyin the use and operation of all necessary tools and equipment, including thePOS system and Frequent Diner, Gift Card and Credit Card terminals
• Complywith all safety and sanitation guidelines and procedures
• Successfullycomplete alcohol awareness training
• Followall rules, policies, procedures and conditions of employment, including thoseoutlined in the Employee Handbook
• Getalong well with others and be a team player
• Otherduties will be assigned as needed

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