Position: Customer Service Representative

Location: On site

Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $16 to $18 per hour, but you'll also have the chance to earn performance-based quarterly bonuses. At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. Take the leap and become a part of our success story!

Why Choose Whizz:

Competitive Salary: Earn between $16 - $18 per hour, based on your skills and experience.

Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.

Salary Growth Potential: Show your commitment and watch your salary grow.

Leadership Opportunities: Ambitious CSRs can step into a Team Lead role after just 6 months.

Referral Bonuses: Earn extra bonuses for bringing successful new hires to our team.

Job Location: MDT, Union Square, Brooklyn - New York

Why WHIZZ?

• Join a fast-growing startup.
• Be part of an ambitious team committed to building something extraordinary.
• Unlimited growth opportunities – your success is our success.

Responsibilities:

• Assist clients in selecting the bicycle model based on their needs and preferences.
• Maintain document flow related to rental or sales transactions.
• Communicate effectively with clients in person, by phone, and by email.
• Always maintain a positive and welcoming environment in the customer area.
• Perform other tasks that might be assigned.

• Excellent oral and written communication skills.
• Ability to find an approach to different types of personalities.
• Ability to work well in a team environment.
• Strong attention to detail and organizational skills.
• Proficient in using Microsoft Office and Google Suite.

• Paid Time Off (Vacation, Sick & Public Holidays) – recharge and relax.
• Training provided – because we believe in empowering you to reach new heights.
• Commute on us - make your daily journey smoother and cost-effective.
• 401(k) retirement plan
• Bonuses based on performance