Wheelchair Transport Service is Hiring a Dispatcher/ Scheduler Near Clearwater, FL
THIS IS NOT A REMOTE POSITION*
The CompanyWheelchair Transport Service is a local, family-owned company. We have been serving the Tampa Bay Area for nearly 50 years, and love helping our clients live more fulfilled lives. Our service areas include Pinellas, Hillsborough, Pasco, and Hernando areas. We are expanding rapidly, yet still promote a family atmosphere. Due to this expansion, there is plenty of opportunity for growth. We Offer Competitive Benefits
4% matched 401K
Up to 70% of medical insurance paid by company
Paid time off
Dental/vision/life insurance
Bonus potential
The PositionResponsibilitiesWe are currently seeking a dispatcher, this position offers the opportunity for one-on-one training on our internal procedures, dispatching software, and daily tasks. If you are someone with a positive attitude, strong work ethic, and a team player, we want to hear from you! Some responsibilities will include:
Receiving calls from our customers including hospitals, nursing facilities, and individuals, and scheduling trips.
Routing trips and monitoring the trips statuses to ensure on time performance
Entering trip data into our dispatching software
Communicating with the drivers
Plan and schedule for the next day's transport
Monitor transport volumes including same day add ons and adjust resources accordingly
Run appropriate reports throughout the day and at the end of the day to check for issues and make necessary corrections.
Analyze schedules and historical trip data to ensure on time performance and efficient use of resources
Qualifications
Strong typing and computer skills
Professional phone presence
Detail oriented, motivated individual who thrives in a fast-paced environment.
Team player with a positive attitude, even in high pressure situations.
Ability to work independently
Excellent communication skills
Problem solving skills
Works well in high pressure situations
Ability to pass level II background check
Job Type: Full-time Salary: $15.00 - $18.00 per hour Benefits