WHY WHEDA? 

WHEDA serves Wisconsin residents and communities by working with others to provide creative financial and technical resources to stimulate and preserve affordable housing, small businesses, and agriculture.

WHEDA values Equity, Diversity, and Inclusion as part of our culture.

WHEDA employees participate in the State of Wisconsin benefit package (https://www.wheda.com/about-wheda/careers/benefits). WHEDA offers an excellent benefits package that includes: Medical, Vision, and Dental Insurance, State Retirement plan; 457 Deferred Compensation, Group Term Life Insurance (and optional term life insurance for family members), Disability Insurance, paid sick leave, paid vacation time twenty eight (28) personal holiday hours, Twelve (12) paid legal holidays per year, tuition reimbursement program.

WHEDA is an equal opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans are also encouraged to apply. 

WHEDA has a hybrid work policy where certain employees may enjoy a remote work schedule, based on position and business needs. See more details below related to this specific position.

WHEDA is seeking a Housing Voucher Specialist to join our Compliance team in our Madison facility. 

SALARY: Hiring Range for this position is from $22.69 to $27.62 Hourly. Offered Salary will be based on qualifications and internal pay equity. WHEDA provides a competitive salary and WHEDA employees participate in the State of Wisconsin benefit package which includes retirement, health insurance and deferred compensation programs.

POSITION OVERVIEW:

The Housing Voucher Specialist position provides administrative and technical support for the coordination and administration of housing voucher programs, including Housing and Urban Development (HUD), Housing Choice Voucher (HCV), Moderate Rehabilitation (MR) programs and any other applicable voucher programs.

ESSENTIAL DUTIES: 

• Assists in coordinating and carrying out the day‐to‐day operations of housing voucher programs; conducting outreach and training, maintaining systems, processing contracts, applications, certifications, and reexaminations and terminations. Provides housing search and leasing assistance and conducts on‐site inspections.
• Researches, interprets, applies, and communicates State and Federal government (including HUD) regulations, rulings, legal documents, statutory and program requirements, and handbooks related to the voucher program. Guides external customers with this information and ensures that Authority procedures, administrative plans, agreements, contracts, and MOUs follow all regulations and standards.
• Assesses compliance of participants and owners/agents with federal rules and regulations; works closely with owners/agents, external partners, and HUD staff to ensure compliance and develop plans for resolution when needed; contributes to internal development and updating of compliance monitoring and documentation methods.
• Receives, identifies, and resolves or refers all participant and owner/agent concerns and complaints regarding program requirements to assure maximum compliance and efficient customer service
• Analyzes financial information for determining program viability and budget, executing external contracts, determining program participant services, assessing rent reasonableness, and processing contract renewals for applicable programs
• Prepares, reviews, and maintains program documentation including reports, reconciliation, and financial statements to and from internal and external stakeholders and sponsors.
• Performs or assists with other duties as assigned.

QUALIFICATIONS:

• Associates degree in Business, Finance, Real Estate, Accounting, Economics, or a closely related field AND 3 years of experience related to housing voucher programs or affordable housing compliance; OR equivalent combination of education and experience
• Valid Driver’s License

KNOWLEDGE AND SKILLS:

• Knowledge of HUD systems, deadlines, requirements, and Housing Quality Standards (HQS)
• Data collection and research methods
• Leasing, occupancy, and fair housing principles
• Loan programs and documentation requirements
• Housing regulations, principles, practices, procedures and applicable federal, state, and local laws
• Attention to detail, and ability to troubleshoot for process improvement
• Customer service principles
• Excellent verbal and written communication skills, including preparation of business correspondence
• Problem solving skills and ability to work under pressure
• Successful prioritizing and management of work projects
• Ability to work independently and efficiently
• Strong adherence to confidentiality in working with clients and vendors

This position is eligible for hybrid work that includes 30% in-office work.

APPLICATION DEADLINE: This position will remain open for three weeks.

Questions may be directed to whedahr@wheda.com.

This position is not eligible for a work-related immigration visa sponsorship.

We request you do not include a photo of yourself with your application for employment. Any submitted will be removed prior to viewing by hiring leaders. Thank you.

An Equal Opportunity Employer Operating Under an Affirmative Action Plan.