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Wheatland Electric Cooperative, Inc. is a member owned electrical distribution cooperative dedicated to "Delivering Energy for Life" to our communities in western and central Kansas. We have an opening for a Consumer Services Representative I. This job is located in our Syracuse, Kansas office. Our employees are welcoming and committed to your success and to the success of the department. You will be empowered and exposed to situations that will utilize your member service and communication experience and knowledge of cash handling, account maintenance, and new service setup. You'll have learning opportunities in multiple aspects of cooperative member service and account set-up and maintenance.
Opportunities:
Summary: Responsible for managing Cooperative member accounts in a professional and timely manner. Efficiently and accurately process cash receipts, changes to service, manage member accounts and maintain individual cash drawers. Responsible for accurately adding new service and equipment into software as installed. Audits member accounts for billing accuracy. Determines needs of members and general public visiting Cooperative offices; escorts or directs to the proper person or department for desired information and/or assistance. To demonstrate to members, co‐workers, and the general public a positive member‐service experience when handling telephone traffic and personal visits to the Cooperative.
Top Qualifications:
Refer to the Job Description for a complete list of qualifications and essential functions .
Wheatland is an Equal Opportunity Employer
Job Posted by ApplicantProFull Time
$35k-43k (estimate)
05/07/2024
05/20/2024
weci.net
Scott City, KS
100 - 200