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Head of People Operations, Technology & Insights
Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. Weâre building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote-first team, we operate out of hubs within the US, Canada, UK, and Germany today.
Weâre innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.
And, weâre growing. Whatnot has been the fastest growing marketplace in the US over the past two years and weâre hiring forward-thinking problem solvers across all functional areas.
The purpose of the Whatnot People Team is to make Whatnot an inclusive, remote-first destination where all employees feel respected, valued, and empowered to do their best work. We accomplish this goal by hiring top talent, investing in growth and development, championing diversity, and recognizing and rewarding impact at Whatnot.
Weâre looking for an experienced and creative leader, with keen business acumen, to join our growing People team at Whatnot! As the Head of People Operations, Technology & Insights, you will report to the Chief People Officer and be a key member of the People Leadership team. Our People Operations function will be critical to building a high-performing culture, attracting and retaining the excellent people we will need in order to deploy Whatnotâs mission at scale.Â
As our first Head of People Operations, Technology & Insights, you will have a proven track record of leading teams to success, a passion for technology, and a commitment to building a great workplace culture. You will be responsible for leading, shaping, and scaling all human resources systems and processes. These systems and processes are essential components of Whatnotâs operating system. Getting them right will require you to be a strategic partner in defining, documenting, and bringing to life our culture of high-performing innovation and delivery. This will involve building and running the systems, structure, and team needed to independently drive the development and execution of strategic initiatives to continuously improve employee onboarding and offboarding, feedback and decision making systems and insights, technology solutions and operations, compliance, policy and procedure administration, and more.Â
We expect you to be our internal subject matter expert on all things âHR.â You have thoroughly studied best practices, but understand that each company and situation is unique. Rather than relying on a rigid playbook, you believe in delivering sensible solutions that are tailored to the specific needs and challenges of Whatnot. Getting things done is in your DNA, and you will execute quickly and excellently. You understand the importance of building reliable processes enabled by best-in-class technology. Finally, you thrive in a creative, scrappy, and collaborative environment in which the best ideas change the companyâs direction on a regular basis.
Curious about who thrives at Whatnot? Weâve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.
Preferred Qualifications & Leadership Capabilities
For US-based applicants:$285,000/year to $330,000/year benefits stock options
The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity in the form of stock options.
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Full Time
Business Services
$138k-170k (estimate)
02/11/2024
06/15/2024
whatnot.com
Marina Del Rey, CA
<25
Business Services