Service Technician Trainee
We Offer:
SIGN-ON BONUS POTENTIAL FOR EXPERIENCED TECHNICIANS

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

POSITION SUMMARY:

This position is an entry level technician role. This role is focused on development and training with the expectation of obtaining skills sets in hot side, cold side, and/or HVAC so that the technician is producing within a year or sooner.

MAJOR RESPONSIBILITIES:

• Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
• Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
• Communicate professionally with customer regarding required repairs and status.
• Use proper tools for repair, including hand tools and power tools.
• Monitor truck stock to insure required parts are stocked on vehicle.
• Maintain service vehicle, tools and uniforms.

ADDITIONAL RESPONSIBILITIES:

• Obtain correct part numbers through branch parts person.
• Collect payment on COD jobs.
• Contribute positively to branch targets for response time and first time fix rates.
• Participates in available training to increase skill and knowledge.
• Performs other duties as required.

CONTACTS:

Internal – Daily with branch staff; occasionally with corporate staff.

External – Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years of age.
• Valid Driver's license and driving record that aligns with our safety standards.
• Completion of satisfactory background and drug screen is required.
• 1 year of applicable experience.
• Driving record under auto liability insurance guidelines.

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.