At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. World Fuel Services, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. World Fuel Services Corporation is a Fortune 250 company. We provide energy, logistics, and technology solutions to aviation, marine, and land customers and suppliers around the world. Our global team of local professionals delivers innovative products and services at more than 8,000 global locations. We offer sustainability solutions including renewable power sourcing with renewable energy certificates, evaluation, and management of both on-site and off-site solar projects with power purchase agreements, and sustainability strategy consulting. Our mission is to create value for our business partners by delivering innovative solutions and logistics through a global team of local professionals. World Fuel Services awarded the #39 spot on the Forbes 2021 America’s Best Midsize Employers to work for. Summary As the Director, Operations for World Fuel Services, you will provide direct supervision to Fuel Technicians, Terminal Managers and Class A transport Drivers, operating 24/7. The Director works with commercial sales to provide and supply customers with the equipment and product required. Efficiency is based on safety, direct expense control, DOT compliance, driver productivity and fleet utilization. Relies on extensive experience and judgement to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. Availability during emergencies. Key Responsibilities Communication and direction of the driver force with engagement and problem solving. Ensure policies, procedures, processes are trained and followed. Provide safety training, coaching, corrective actions and observations. Works with dispatch to monitor planning board for efficient on-time deliveries. Provide an excellent service experience for customers: investigate and take necessary action to quickly resolve customer service issues. Investigate all accidents, injuries, spills, mixes, security issues, unsafe conditions or other incidents to the HSSE team. Create and maintain a Safety Culture; ensure all transportation operations comply with all facility, company, state and federal rules and DOT regulations. Manages administrative deadlines, i.e. payroll, AP approvals, etc. Attend and run meetings as required. Perform other duties as assigned. Requirements, Competencies and Certifications Effectively uses time; anticipates obstacles, adjusts priorities as needs change and keeps others informed of progress. Great organizational skills with the proven ability to multitask and to “do what it takes” to get the job done. Excellent problem-solving and analytical skills, including critically evaluating information gathered from multiple sources. Ability to communicate effectively both verbally and in writing with all levels in the organization. Knowledge of the oil/fuel industry. Strong working knowledge of Western Washington. Minimum Education & Experience Bachelor’s Degree in operations, logistics, or distribution with a key understanding of DOT requirements or equivalent experience in a related field. 5 years experience. DOT and Hazardous training and experience preferred. HazWoper and Over the Water experience preferred. What You’ll Love About Us Health Benefits. Medical with HSA and FSA options; three plans to choose from to fit your needs. Dental, Vision, Teladoc, Employee Assistance Program. Prepare for the Future. 401K Retirement Plan with company matching. Rest and Relaxation. 4 weeks Paid Time Off, 9 Paid Holidays and 2 Floating Holidays. Financial Peace of Mind. Company paid Short-Term Disability, Life and AD&D Insurance. Learning and Development. LinkedIn Learning. Additional Perks We Offer. Long Term Disability Insurance, Accident & Critical Illness Insurance, Legal & Identity Theft Protection.