WESTWOOD-MANSFIELD PEDIATRIC ASSOCIATES, PC

JOB DESCRIPTION SUMMARY

Job Title: Medical Secretary/Receptionist

Hours: Full-Time 32-40.

Site: Westwood/Mansfield/Easton

Reports to: Front Desk Supervisor

Duties Include:

• Greeting patients and visitors in a prompt, courteous and helpful manner
• Check-in patients, collect co-pays, verify and update demographic and insurance information
• Booking, coordinating and rescheduling patient appointments
• Monitor daily appointment reminder reports and make changes to schedule
• Conduct daily insurance eligibility check
• Check-out patients, schedule return appointments
• Assists nursing staff with outside services appointments (X-rays, CT scans, etc.)
• Input family history information at the time of the visit
• Maintain and update current information on daily physician’s schedules
• Answer telephone, screen calls, take messages and provide general information
• Perform call center duties as assigned
• Direct patients in filling out record requests and transfer forms
• Monitor and maintain the orderliness of the waiting areas
• Attend meetings as required
• Perform related work as required

Typical Working Conditions: Work is performed in reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant. Contact involves dealing with sick children.

Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public.

Education: Minimum High School graduation with one year of medical office experience.

Job Type: Full-time

Job Type: Full-time

Salary: Up to $23.00 per hour

Benefits:

• Health Insurance
• Dental insurance
• Vision Insurance
• Long Term Disability
• Short Term Disability
• Flexible spending account
• Health Savings account
• Life insurance
• 401K
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:
*

• General Office exp0erience: 1 Year (Preferred)
• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Pet insurance
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Pediatrics

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person