1 Retail/Wholesale Parts Counterperson Job in Irving, TX

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Retail/Wholesale Parts Counterperson

Westway Ford

Irving, TX | Full Time

$46k-60k (estimate)

5 Months Ago

Retail/Wholesale Parts Counterperson

Westway Ford Irving, TX

$46k-60k (estimate)

Full Time 5 Months Ago

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Westway Ford is Hiring a Retail/Wholesale Parts Counterperson Near Irving, TX

Joining Westway Ford's winning team will put you on an exciting career path. Our team consists of talented, caring and dedicated people who find it a pleasure to take care of our customers, while learning more about the ever-changing auto industry and gaining new experiences in a busy environment. If you're looking to join a growing team, take a look at our openings and apply today!

What We Offer

Health insurance plans
401K plans
Paid time off
Opportunities for advancement
Supportive management team

Responsibilities

Assists all customers (retail & shop) in selecting required parts in a friendly, professionally & efficiently.
Informs customers of part requirements and specials.
Answers phone calls, providing price quotes and other information.
Pulls and fills orders from stock.
Notifies manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order -if necessary.
Notifies all necessary parties when special ordered parts have been received.
Pulls orders for delivery to shop, making sure all parts are tagged with customer names and job number.
Follows up on back-ordered parts and replenishes assigned inventory daily.
Makes sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Ensures that all charge sales are signed by the customer and all customers receive a copy of their invoice.

Qualifications

CDK/Reynolds/Dealertrack experience is required
High School diploma
Parts experienced required
Automotive experience required
Excellent oral and written communication skills
Excellent customer service skills
Positive attitude is a must
Team player
Must have a valid driver’s license
Maintain an organized, orderly and clean work environment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.