Job Details. Description. PRIMARY RESPONSIBILITIES (@ 60% of the time). Serve as an operational reference to branch staff virtually by providing direction and assistance in resolving member problems and reducing risk. Provide approval and operational guidance to the Care Center teams by participating in the support chat. Be the process owner for transaction approval. Evaluate for ongoing efficiency and reduction of wait times. Serve as the team l...
Job Details. Description. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES (@ 60% of the time). Partner with retail senior leadership to ensure successful execution of the retail network objectives, initiatives and programs within the branches / care center. Weekly travel to branch offices to assist in elevating the skill set of the employees and ensure consistency in the areas of operations, sales and service. In collaboration with FCM and AFCM, provi...
Job Details. Description. RESPONSIBILITIES (@ 70% of the time). Direct responsibility for supervisory functions including hires, terminations, promotions, transfers, and policies for Product Management Analyst position. Work closely with Human Resources department on employee actions and conduct all personnel functions in accordance with applicable statutes. Provides ongoing coaching, feedback, and development opportunities for the Product Manage...
Description. ESSENTIAL DUTIES TO BE PERFORMED WITH OR WITHOUT ACCOMODATION. PRIMARY RESPONSIBILITIES. Embody the Credit Union's core values of Trust, Integrity, Teamwork and Making a difference and ensure that new employees understand and embrace these core values. Engages with the Commercial Relationship Manager's to obtain necessary documents to fully underwrite and document credit requests. Reviews customer financial condition and assesses the...
Description. ESSENTIAL DUTIES TO BE PERFORMED WITH OR WITHOUT ACCOMODATION. PRIMARY RESPONSIBILITIES. Embody the Credit Union's core values of Trust, Integrity, Teamwork and Making a difference and ensure that new employees understand and embrace these core values. Engages with the Commercial Relationship Manager's to obtain necessary documents to fully underwrite and document credit requests. Reviews customer financial condition and assesses the...
Job Details. Description. PRIMARY RESPONSIBILITIES. Contact delinquent charged off members and borrowers regarding their loans by phone, mail, and email. take appropriate action to cure the full balance by payment plan or settlement. Responsible for collection processes on delinquent accounts which may include automotive, unsecured, overdraft, credit cards, mortgages, and NuPal loans. Efforts include direct communication with the member, skip tra...
Description. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES (50% to 60% of the time). Embody the Credit Union's core values of Trust, Integrity, Teamwork, and Making a Difference and ensure direct reports embody these core values and apply them in daily activities. In partnership with the FCM, provide vision, enhance relationships, drive results, and serve as a principled role model for the branch staff. In partnership with the Financial Center Manag...
Description. PRIMARY RESPONSIBILITIES. Embodies the Credit Union's core values of Trust Integrity, Teamwork and Making a Difference. Serve as a strategic and trusted partner and advisor to business line leaders and hiring managers, staying informed on current and future staffing needs. Includes providing education to hiring managers regarding recruitment responsibilities, legal requirements, and candidate management. Directs selection and recruit...
Job Details. Description. PRIMARY RESPONSIBILITIES. Embody the Credit Union’s core values of Trust, Integrity, Teamwork and Making a Difference and model these values in all daily activity. Use consultative selling techniques to analyze and provide solutions for members' financial needs and to make sales referrals to specialized areas of the credit union based on perceived and unperceived need. Proactively makes outbound sales calls to inform mem...
Job Details. Description. POSITION SUMMARY. The Traveling Member Service Specialist (Traveling MSS) mirrors the same requirements as a traditional in-branch MSS. The Traveling MSS will be based at the Main branch and travel to the location that is in need. This position could travel to a different location daily and could report to the same location for a period of time. Primary Responsibilities. Embody the Credit Union’s core values of Trust, In...
