Job Description:

The Leasing Consultant is the property’s sales representative whose primary duties are to greet prospects, professionally present the features and benefits of the community while securing a deposit and applications, resulting in a new resident. All Leasing Consultants should be service-oriented and strive to make prospective residents and current residents feel welcome and appreciated in the community.

Essential Duties:

• Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing.
• Fully implement and enforce all policies and procedures as outlined in the Policy and Procedures Manual.
• Leasing Consultants must always offer a professional, yet friendly, atmosphere in the leasing office and any other areas where prospective residents and current residents might interact with them, including in public. All models and market readies should be inspected daily prior to showing in order to ensure their quality appearance.
• Leasing Consultants are expected to know and adhere to the ABC’s of Leasing.
• Complete all paperwork in a professional, accurate and timely manner.
• Keep active guest cards entered in to lead tracking software, and continue to work each lead until the prospect has chosen their home.
• Inspect the property on a regular basis reporting any deficiencies to the Community Manager. Assist the Community Manager in preparing daily and weekly reports, resident communication, move-ins/outs, office supply inventory and market surveys.
• Maintain resident files with current information properly filed per Policy at all times.
• Process all leasing applications within 24-48 hours of receipt and in accordance with Qualifying Criteria and Policy & Procedures Manual guidelines.
• Actively work the Lease Renewal Program to optimize lease renewals and decrease resident turnover.
• Treat residents and prospects with an excellent level of customer service at all times.
• Receive, process/log, and file service requests in a timely manner.
• Assist in planning and overseeing resident activities as requested by Community Manager.
• Perform any additional duties the Community Manager or Regional Manager assigns to them.

Education, Knowledge, Skills

• Prefer a minimum of high school degree.
• Prior Leasing experience preferred.
• Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
• Preferred Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI®, and related is preferred.
• Prefer candidate to have basic understanding of Landlord/Tenant laws and application, familiarity with state specific Lease and Addendums, Fair Housing/ADA regulations and application
• Able to speak Spanish Preferred

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Property management: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person