124 part time customer service rep Jobs in dallas, tx
Hankey Group is Hiring a Customer Service Rep Near Dallas, TX
** Customer Service Rep**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO005388 Showing 1 location **Job Details**
**Description**
No Previous Experience Required!
401k and Employee Stock Available! Health, Dental and Vision Benefits!
Entry Level to a New Career Path!
Ramp Up From Entry Level by Promotion (Based on Performance) Within 6 Months and Earn Potential Bonus Up to $1,500 Monthly!
***Please note this is an in-office position***
Westlake Financial Services is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams, our diversified business model, and more importantly, we begin to cement our role as a future leader in the automotive industry.
The primary job function of this position is to handle inbound calls from Westlake Customers while providing excellent service. The Customer Service Associate partners with management and other departments to troubleshoot questions or concerns brought up by customers. The ideal candidate is able to deal with challenging situations while seeking solutions and is also comfortable at multitasking and working independently in a fast paced environment.
**PAY RATE: $15/hr with MONETARY INCENTIVES (AVG. ADDITIONAL $400 MONTHLY) & FRIENDLY MONTHLY CONTESTS TO EARN ADDITIONAL COMPENSATION.**
**TASKS AND RESPONSIBILITIES**
* Handle a high volume of in bound calls from Westlake Customers while ensuring a high level of service
* Interact with other departments and management to troubleshoot questions or concerns posed by customers
* Deal with challenging situations while patiently seeking solutions
* Multi-task and work independently in a fast-paced environment
* Provide customers with accurate account information
* Transfer calls to appropriate department or staff
* Identify, research, and resolve customer's concerns
* Take payments, make suitable arrangements, and offer solutions
* Document all accounts thoroughly
* Communicate professionally with internal and external customers
* Cross-sell products and services when applicable
* Other duties as assigned
**EXPERIENCE AND REQUIREMENTS**
* High School Diploma Required
* Good communication, listening and problem-solving skills
* Basic to intermediate computer knowledge
* Reliable attendance
* Proper grammar and email etiquette
* Type a minimum of 35 WPM
* Ability to work under time constraints and daily deadlines
* Good interpersonal skills and teamwork awareness
* Bi-lingual (Spanish) is welcomed but not required
**FULL TIME BENEFITS**
* Medical, Dental, and Vision benefits
* Life Insurance, Flexible Spending Account
* 401K matching
* Employee Stock Ownership Program in a $14.2 Billion Company, plus company matching
* Wellness Program, Daily Team Exercises
* Metro Tap Card and Metro-link Reimbursement
* Westlake University, Certification Programs
* Career Path Opportunities
* Discounts on Parks, Museums, Movie Tickets, and Attractions
* AT&T Wireless Discounts
* Employee Loan Assistance
* Onsite Yoga, Treadmill Desks
* Annual Flu Shots, Biometric Screenings
* Paid Vacations Days
* Paid Sick days
* Paid holidays
* HGym
* Rental Car Discounts
* Dell Member Purchase Program
**ACKNOWLEDGMENTS**
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Experience**
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Job Summary
Full Time
$35k-44k (estimate)
05/07/2024
05/20/2024
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.
