Company Description

About Westgate Smoky Mountain Resort & Spa:
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Job Description

The Pool Tech Manager is responsible for establishing a clean, safe and relaxing environment for guests of pool while ensuring uncompromising levels of guest service are provided. Supervises and coordinates the day-to-day operations of pool, creates a happy and motivated team and ensure the smooth operation of the pool

As a Pool Tech Manager, you will:

• Interview and select potential employees, review employee’s performance, disciplining and separating employees as needed, schedule staff based on business needs
• Train employees on proper procedures and policies, guest relations and assigned duties
• Inspect and maintain entire recreational deck
• Insure safest possible facility for guests
• Physically inspects recreation deck to guest hazards and miscellaneous maintenance and orders work as needed
• To attend hotel operations meetings, safety meetings, pre-convention receptions, and other various committee meetings
• Is knowledgeable about the facility, the property, and its amenities in order to effectively communicate with guests
• Other duties as assigned

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• ​​​​​​Certified Pool Operator (CPO)
• Aquatics Facilitator Operator (AFO) Preferred
• Ability to organize, prioritize work, meet deadlines, work with minimal supervision/multiple interruptions, exercise judgment and adapt instructions/directions from one assignment to another
• Valid State Driver’s License
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.