Overview

Summary of Responsibilities:

Directs vehicles entering and leaving the parking garage. Makes security rounds through building and reports issues to the manager/supervisor. Collects parking fees and issues parking tickets/liability waiver, checks for proper parking tags, and cleans floors, offices and rest rooms. Washes company and executive vehicles as required. Utilizes our gas pump to gas all vehicles as required. Works with some supervision and is responsible for making a minimal range of decisions, escalating to manager when appropriate and updating manager on a regular basis.

Responsibilities

Position Responsibilities:

• Performs security patrols and keeps unauthorized persons out of garage.

• Continuously monitors CCTV (security cameras).

• Collects parking fees from public.

• Collects, retains and re-issues executive car keys.

• Drives Company cars and trucks for business-related reasons.

• Answers phone and takes messages.

• Checks for parking tags, improperly parked vehicles, vehicles left running, lights left on, flat tires, etc.

• Counts money and tickets, records amount of each and deposits cash in safe.

• Assists Company associates with minor car problems.

• Cleans and keeps garage, offices, elevators, stairs, washrooms and outside areas in orderly condition; removes trash and snow; paints. Performs hosing with high-pressure water and vacuums floors.

• Works as a safety monitor between associates in vehicles leaving the garage and pedestrians.

• Unlocks and opens garage on morning shift and locks and closes garage on evening shift.

• Use brushes and power washing equipment to clean the exterior of vehicles to include the rims.

• Dry the exterior of vehicles after cleaning.

• Vacuum and clean car interior, including floor mats and seats.

• Clean windshield and windows thoroughly.

• Check fluid levels and document anything used.

• Perform light vehicle maintenance tasks.

• Fill vehicles with gas and document as required.

• Performs other duties as assigned by management.

Qualifications

Selection Criteria:

• Proven basic experience handling money, cash registers and calculator.

• Demonstrated ability to carry and utilize two-way radio, using proper radio etiquette.

• Proven ability to read and comprehend written and oral instructions.

• Demonstrated experience effectively handling customers and providing excellent customer service.

• Demonstrated ability to effectively interact and communicate with all levels of staff and management.

• Must provide examples from work experience demonstrating flexibility to meet department and customer needs.

• Proven experience coordinating multiple assignments simultaneously and completing assigned tasks accurately and on a timely basis. Must demonstrate strong attention to detail. Expected to cite examples of establishing priorities for workload demands.

• Demonstrated ability to maintain professional appearance.

Work Setting:

• Position requires work in a parking garage environment.

• Ability to stand, walk, reach, bend, stoop, kneel, crouch, crawl, push, pull, balance, climb ladders and lift a minimum of 75 lbs. unassisted.

• Ability to walk and stand for long periods throughout shift.

• This position works both indoors and outdoors, including working in extreme temperature conditions.

Educational Requirements:

• High school diploma or GED.

Computer Skills and Knowledge of Hardware & Software Required:

• Basic working knowledge of computers with the ability to retrieve and send emails.

Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.):

• Valid driver’s license with a satisfactory and safe driving record required.

Position Demands:

• Extended hours required during peak workloads or special projects.