Overview:
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.

Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat
- Provide information about products and services
- Assist customers with order placement and product-related questions
- Resolve customer complaints in a professional manner
- Perform outbound calls to follow up on customer inquiries or issues
- Maintain accurate customer records in the database

-Obtain Property/Casualty insurance license within 60 days (Company Paid)

Skills:
- Strong communication skills to effectively interact with customers
- Proficient in data entry to accurately record customer information
- Excellent phone etiquette and active listening skills
- Prior experience in customer service or sales is beneficial

Join our team as an Insurance Customer Service Representative and contribute to delivering outstanding service to our valued customers.

Job Type: Full-time

Pay: $41,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Johnson, KS 67855: Relocate before starting work (Required)

Work Location: In person