Description

Who are we?

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving policyholders' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we have always defined success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve.

Western National Insurance Company’s Claims Department has an exciting opportunity to join our team! We are seeking an enthusiastic, outgoing individual who enjoys helping others in difficult times. If this sounds like you, you may be a great candidate for our Claims Representative Trainee Program. Claims Representatives have a challenging and rewarding career involving investigating, evaluating, negotiating, and resolving claims.

Claims Developmental/Training Program Summary:

Western National provides a training program for those interested in the insurance industry. This training includes both classroom and hands-on opportunities, which are designed to teach you the fundamentals of insurance and claims. Overall, this training will help prepare you to serve our customers. Training will take place onsite at the Edina office location. This is a full-time paid position beginning June 2024. After completing the three-month program, you will begin your career with us as a Claims Representative.

Position Summary:

As a Claims Representative in our Trainee Program, you will develop relationships with customers, investigate insurance policy coverage and loss facts, determine the extent of damages, negotiate settlements, and document activity to bring each claim to resolution.

• Detail-oriented.
• Self-motivated.
• Flexible with ability to work independently.
• Proficient in problem solving, communicating and conflict resolution.
• Organized and possesses strong time management and prioritization skills.
• Able to analyze facts and make decisions. 

Requirements

What is a must have?

• Recent or upcoming college graduate with a bachelor’s degree preferred – any discipline is okay – or 2 years equivalent work experience.

Compensation Overview

The base pay offered for this position will be $25.00/hour. 

Cultural and Total Rewards

Western National has long been known as “The Relationship Company®” and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest assets. Nearly half of our employees choose to stay at Western National for ten years or more!

Currently ranked as the 37th largest private company by revenue in Minnesota (Minneapolis-St. Paul Business Journal), Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National was also named a Star Tribune Top Workplace in 2021, 2022, and 2023. The Group is consistently recognized as a Ward’s 50 property-and-casualty insurance company for its outstanding financial results.

Western National offers full time employees a significant Total Rewards Package, including:

• Medical insurance Plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
• Health Savings Accounts (HSA) and Flex Spending Accounts (FSA)
• 401(k) Plan (plus company match)
• Wellbeing Program, including onsite fitness studio
• Time Off – including vacation, volunteer, and holiday pay
  • 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk & Insurance Education)
• Discounts on personal auto and homeowner's insurance
• Paid parental leave
• Bonus opportunities

Western National believes in supporting balance between work and life by providing a flexible work environment, with includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs.

Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.