6 Student Services Specialist Jobs in Kalamazoo, MI
Western Michigan University is Hiring a Student Services Specialist Near Kalamazoo, MI
Position Details
- Advises students on University, state and federal regulations and guidelines, financial aid program rules, student account balances, payment options and general registration issues. Explains financial aid process from submission to disbursement including, processing, verification, regulations and requirements.
- Explains billing processes and information including, refund processes and payment plan options. Answers questions about invoice charges. Contacts students regarding past due and financial aid possibilities that exist to reduce semester balances.
- Processes student account payments. Applies transactions as requested including, deposits for future balances. Balances cash and check payments received daily ensuring no variances and creates deposit for bank processing. Contacts students regarding returned refund checks.
- Schedules student appointments for financial aid counselors. Prepares financial aid counselors by providing the date, time, contact information and student issues. Communicates delays in financial aid to management staff to correct system errors or delays.
- Processes and determines qualifications for short-term loans during student emergency situations including, possible eviction or energy shut-off notices. Processes short-term loans requested and awarded by other departments.
- Completes financial aid verification and scholarship forms using current year awards and tuition charges. Sends completed form to requesting organization and copy internal imaging system to update student’s records.
- May provide additional assistance to Bronco Express phone bank during busy and seasonal peak times or when phone bank is short-staffed.
- Bachelor’s degree in a related field from an accredited institution, or equivalent combination of education and experience.
- One year’s relevant experience.
- Strong interpersonal, written and verbal communication skills.
- Knowledge or federal, state and institutional financial aid regulations and guidelines.
- Internal applicants should use the WMU – Internal Application.
- External applicants should use the WMU Application.
- Staff Compensation System pay grades and rates are available
- Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, s://www.wmich.edu/hr/enrollment-staff
- Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
- Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
Job Summary
Full Time
Colleges & Universities
$38k-49k (estimate)
11/21/2023
05/21/2024
wmich.edu
KALAMAZOO, MI
3,000 - 7,500
1903
JESSACA K SPYBROOK
<$5M
Colleges & Universities
Related Companies
About Western Michigan University
Western Michigan University is redefining success as we expand what it means to be smart in an ever-changing world. We prepare students from around the globe for a life well lived by helping them to pursue, thrive and prosper so that they can make a meaningful impact on society. WMU students pursue their purpose in an environment designed to help them thrive academically, emotionally and physically. Our focus on well-being supports student success, empowering them to craft a life of meaning and fulfillment. Broncos prosper. Nine of ten graduates are employed quickly, working in their field, in... jobs they like. wmich.edu/rethinksmart
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The job skills required for Student Services Specialist include Billing, Futures, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Student Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Student Services Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Student Services Specialist positions, which can be used as a reference in future career path planning. As a Student Services Specialist, it can be promoted into senior positions as an Assistant Student Activities Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Student Services Specialist. You can explore the career advancement for a Student Services Specialist below and select your interested title to get hiring information.
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