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Description
Dillon Towing is looking for a top-notch Towing Dispatcher. The Tow dispatchers are required to maintain a high level of professionalism and self-control while working in stressful situations. Communication is key; being able to understand and relay information from the customer to the tow truck operator is essential. We offer competitive, hourly & weekly pay, and great benefits to our employees. Check us out!
Role and Responsibilities:
* Take calls from the customers and dispatch tow truck accordingly.
* Evaluate customer situation/needs and advise the tow drivers.
* Maintain control of the tow trucks and drivers, while ensuring that the customers’ situation/needs are taken care of in a quick and efficient manner.
* Keep customers up to date on their tow/job requests.
* Ensure that the drivers are charging the correct rate and filling their tow tickets out completely.
* Review and enter tow reports into TMW.
* Keep TMW current to what the tow trucks are doing.
* Help customers and Western with billing issues and corrections.
* Work as a team, keep the towing and company goals in mind at all times. Re-enforce goals and company policies to the drivers.
* Support the whole Western team in being profitable ·
* Helping drivers find locations and calling for more information on a job or tow.
Daily Tasks:
* Quote tow and landoll moves according to the rates set forth by the TGM
* Help drivers find locations and call for more information on a job or tow
* Relay information to the DS, OM, and TGM about customer issues
Work Schedule:
Full time, Monday - Thursday, 7am - 6pm, 4 - 10 hour days (1 hour lunch).
Job Type: Full-time
Salary: From $45,000.00 per year
Benefits:
Requirements
PREFERRED SKILLS
ADDITIONAL NOTES
*****WE ARE A DOT REGULATED COMPANY SO ALL APPLICANTS MUST BE ABLE TO PASS A PRE-EMPLOYMENT DRUG SCREEN*****
Western Distributing Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Full Time
Wholesale
$39k-51k (estimate)
01/17/2024
06/15/2024
ceowestdist.com
Casper, WY
<25
Wholesale
The job skills required for Towing Dispatcher include Problem Solving, Communication Skills, Billing, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Towing Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Towing Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Towing Dispatcher positions, which can be used as a reference in future career path planning. As a Towing Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Towing Dispatcher. You can explore the career advancement for a Towing Dispatcher below and select your interested title to get hiring information.