Job Summary: The Senior Medical Assistant provides care to patients of all ages, within their scope of experience and training in the inpatient, clinic, physician office, outpatient and/or other facility settings. They must administer care using good judgment, methods, and skills under the direction of a Registered Nurse or Physician. The Senior Medical Assistant acts as a liaison between the medical assistants and management.

Responsibilities:

• Observes, monitors, and records physiological measurements.
• Provides treatment to patients per organizational protocols.
• Assists providers with patient examinations, therapeutic measures, and procedures.
• Identifying and providing for physical, emotional, and developmental patient needs.
• Notifying the appropriate provider promptly of unusual reactions and changes in conditions.
• Safeguarding and inventorying equipment and supplies.
• Maintaining a clean and safe environment.
• Following Universal Precautions and Infection Control Procedures.
• Ability to establish communication with appropriate sources in response to emergency situations.
• Manage, train, and educate medical assistants to continually improve performance and skill level.
• Performs functions of a Surgical Scheduler as needed and requested.
• Initiates, issues and verifies patient referrals and insurance authorization/pre-certifications as necessary.
• May be required to perform a variety of administrative duties including, but not limited to: answering phones; scheduling appointments; faxing and filing of confidential documents; and basic Internet and email utilization.
• Maintains a professional appearance and a clean, safe environment.
• Participate in performance improvement activities, staff trainings, and weekly team huddles.
• Maintains a professional appearance and a clean, safe environment.
• Respects patients by recognizing their rights; maintaining confidentiality.
• Utilizes technology, including specialized software as applicable, to maximize productivity.
• Develops and maintains electronic files as necessary.
• Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Other duties as assigned.

Qualifications/Requirements:

Experience: Minimum of two (2) years of medical assistant experience required.

Education:Graduate degree from an accredited medical assistant program preferred.

Licenses / Certifications: N/A

Other: Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point).