Summary: Provides triage, crisis counseling and linkage on-demand in any setting in which a crisis is occurring including homes, schools, or community based setting within 60 minute on-site response time

Illustrative Duties and Performance Responsibilities:

1. Works with individuals, families, and groups to provide outreach, emotional support, individual and group crisis counseling
2. Provides warm hand off to community resources, services and supports
3. Triages phone calls and provides community resource information as well as supportive counseling
4. Conducts screening & assessments and provides intervention services
5. Engages individuals and families in the crisis planning process using evidenced based practices including Motivational Interviewing and Mental Health First Aid.
6. Develops safety or crisis care plan
7. Facilitates stabilization and care coordination services post acute intervention
8. Coordinates psychiatric face to face or telehealth appointments with psychiatrist within 48 hours of intervention
9. Provides after hours crisis services on a rotation schedule
10. Interacts with management to gather and provide information

Minimum Qualifications:

• Education: Bachelors Level Mental Health Professional with degree in Human Services.

• Language Skills:
  • Ability to read, analyze, and interpret agency and grant required documents
  • Ability to respond effectively to the most sensitive inquiries or complaints
• Experience:
  • Training and or Experience in Crisis Intervention Preferred
  • Familiarity with Monroe county
• Reasoning Ability:
  • Ability to collect data, establish facts, and draw valid conclusions.
  • Understands, communicates (both verbally and in writing), and collaborates effectively and with precision, given the time constraints of each task.
• Other Skills and Abilities:
  • Ability to provide an Affidavit of Good Moral Character
  • Must have reliable transportation to travel throughout the county
  • Clearance in PreEmployment Drug Testing and Criminal Records Checks, as required.
  • Possesses sufficient means of independent mobility.

During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

WestCare is an Equal Opportunity Drug Free Work Place Employer. Employment at WestCare is contingent upon successful completion of a pre-employment drug test, pre-employment physical and criminal background check.