Job Description

The Mobile or Fixed site Coordinator is responsible for daily on-site management of an assigned Mobile Unit or Lifeline collection activities in addition to phlebotomist duties. The Phlebotomist Trainer is responsible for initial, ongoing and training of the Donor Services Staff.

Duties and Responsibilities

Employees must comply with traffic legislation, be conscious of road safety, demonstrate safe driving, and other good road safety habits while driving their personal vehicle for work purposes.

 Coordinator Duties and Responsibilities 

• Functions in a leadership role coordinating, operating and evaluating blood drives with the Manager of Donor Services and the Director of Donor Services 
• Provides back up support for screening and phlebotomy procedures as needed
• Assists, coaches and monitors staff for compliance
• Supports the philosophy, goals and objectives of the organizations
• Acts as a role model for staff by adhering to all policies
• Verifies the completion of all required daily tasks 

Trainer Duties and Responsibilities

• Training of Donor Services Employees
• Updating all Training tests and competency tools as needed
• Performs Validations of equipment and procedures
• Assists in maintaining and updating all SOPs

Phlebotomist Duties and Responsibilities

• Performs donor registration process and mini-physical
• Performs donor interview and evaluates suitability of donor for donation based on current Standard Operating Procedure (SOP) criteria
• Performs blood collection procedures according to SOPs, including Quality Control, skin preparation, phlebotomy, obtaining tube samples and removing needles
• Attends to donor’s comfort and safety post donation, including those having reactions or complications to the procedure and notifying the Collection Supervisor
• Maintains confidentiality of all information regarding donors
• Labels all blood collection materials according to SOP
• Cares for blood after collection, including segmenting, providing temporary storage, and transportation to the center when necessary
• Assists in unloading, assembling, maintain, dismantling and reloading of equipment and supplies (if applicable)
• Completes all required documentation 
• Complies with Lifeline safety policies and procedures
• Demonstrates excellent customer service when dealing with donors, members of the community and co-workers
• Communicates staff needs and mobile/truck needs with the appropriate staff. 
• Communicates well with Donor Service Manager to help maintain the best working environment for all staff members

EDUCATION: High School diploma. Phlebotomy certification preferred. Current CPR Certification

EXPERIENCE: Phlebotomist with two years of phlebotomist experience. 1 year management of staff experience recommended.