We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.
As our nationwide growth accelerates, our Human Resources team in Mechanicsburg plays a key role in driving forward our mission of Bringing Happiness to Every Home® by supporting employees by administering our wide variety of leave and disability programs.
As a Leave Administration Specialist at West Shore Home®, you will contribute to this mission by supporting employee through a great employee experience and administering company sponsored leave programs that are critical to success of our employee base.
We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.
What You’ll Contribute
In this role, you can expect to:

• Communicate with employees regarding their needs for leave and/or workplace accommodation; ensure that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
• Handle the FMLA leave administration process from the employees’ initial notice of the need for leave to the return to work, including determining leave eligibility, gathering, and completing all required paperwork, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.
• Maintain reasonable communication with employees on leave to facilitate smooth and timely return to work, relays communication between employees, their managers, and appropriate Human Resources representatives during leave within reason.
• Advise managers and employees on the interaction of leave laws with paid time off, and short-term and long-term disability benefits.
• Partner closely with Human Resource Business Partners, Human Resources leadership, and members of the Legal department for leave and accommodation determinations when applicable.
• Manage the return-to-work process for employees returning from extended FMLA or other leave(s).
• Facilitate other leave requests, which may include accommodation requests under the ADA.
• Administer other Company time-off programs as assigned in accordance with internal policy and applicable laws.
• Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
• Document approved and conditionally approved leave requests in employee timesheets, ensuring accurate payout.
• Preserve confidentiality of employee medical documentation and files.
• Maintain knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.
• Maintain a high degree of confidentiality in handling employee records.

What It Takes to Succeed
At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring:

• Bachelor's degree, Human Resources or Business Administration Preferred.
• 2 years' experience assisting with leave administration programs preferred.
• High attention to detail.
• Proficiency to Microsoft Office with an emphasis on Excel skills.
• Experience with Dayforce software preferred.
• Superior customer service skills, including excellent verbal and written communication.
• Must have a valid smart phone or smart device to log in to Company required systems using two-factor authentication.

A successful Leave Administration Specialist will need to take ownership of all key role accountabilities and be willing to take a default aggressive approach to supporting the Human Resources team every day. The ability to provide great customer service and knowledge of Company offered leave programs will be critical to success in the role.
We Invest in YOU
We believe that when employees know they are valued and safe, they’ll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us, and we are proud to have earned Top Workplaces USA for Compensation & Benefits recognition.
We’ve got you covered with:

• Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)
• 401K retirement plan with company match
• Paid holidays and paid time off (PTO)
• Continued training & leadership development opportunities
• Unlimited professional and personal growth potential

More to Know

• Schedule: 8.00am - 5.00pm Monday through Friday
• Location: Mechanicsburg
• Seniority Level: Associate

Our Growth Story
What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16 states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand®.
We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so.
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.