GENERAL SUMMARY

The Wealth Administration Officer is responsible meeting department goals for new AUM sales growth and for administering all aspects of West Shore Bank’s Wealth Management trust and administrative functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for meeting department goals for sales and growth of AUM and revenue as determined by Management and/or departmental plans.
• Regularly meet with clients to maintain relationships and identify issues and new opportunities, and provide in-depth wealth planning advice, including financial and retirement planning, while adhering to and consistently applying established Wealth client service standards.
• Perform all aspects of West Shore Bank’s Wealth Management client relationship, trust and administrative functions and performs simple to moderately complex duties as the Administrative Officer.
• Collaborate with investment and operations personnel in the overall relationship service and administration of client accounts.
• Participate monthly in Investment, Trust, and Administrative Committee (ITAC) and make administrative recommendations and assist as needed with ITAC.

 ADDITIONAL DUTIES

• Maintains a proficient knowledge of all Trust rules and regulations.
• Performs duties to ensure the safety and security of all customer information; restricts access to customer information only to personnel with a legitimate need for such information, both inside and outside the Bank. 
• Identifies and mitigates potential risk issues against West Shore Bank; interacts with West Shore Bank personnel pertaining to such issues.
• Ensures compliance with all applicable reporting and recordkeeping requirements.
• Assists in the opening, monitoring and closing of trust accounts.
• Assumes responsibility for special projects gathers data and prepares reports for Management, audits, and other personnel.
• Completes annual administrative Reg-9 reviews. Ensures compliance and proper documentation requirements for fulfilling internal fiduciary policies and procedures regarding business acceptance, discretionary actions, and all other bank policies and guidelines. Works closely with trust operations and outside tax advisors to ensure proper tax reporting.
• Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank’s goals and values; and benefits the Bank through outside activities.
• Adheres to and ensures compliance with Trust and Bank policies and procedures, and state and federal regulatory requirements.
• Assists with independent, state and federal regulator auditor inquires as needed.

 QUALIFICATIONS/EDUCATION AND EXPERIENCE

•  Bachelor’s degree in administration, finance, business or other beneficial field 
• Minimum of 1 to 3 years of trust administration experience preferred
• Prefer JD or CFP
• Proficient with Microsoft Office Suite
• Intermediate knowledge of trust and estate law and regulations 
• Knowledge of trust accounting systems a plus 

 KNOWLEDGE, SKILLS & ABILITIES

 Preference for knowledge of bank operations; banking and cash management products; product delivery systems and on-line computer systems.

Excellent interpersonal, verbal and written communication skills.

Confidentiality – Maintains confidentially of sensitive Bank and personal information of customers, applicants, employees and former employees.

Compliance – Complies with and is knowledgeable of applicable laws and regulations.

Computer literacy – Skilled in a variety of computer software programs and capable of working in an online environment. Proficient PC and software application skills; General computer skills with experience in MicroSoft Office Word and Excel.

Mathematical skills – Able to add, subtract, multiply and divide in all units of measure, using whole number and decimals. Able to locate routine mathematical errors. Ability to compute rate, ratio and percent.

Customer service – Effectively relates to customers, is responsive to customer needs and demonstrates ability to employ diplomacy and tact with customers.

Independent Judgement – functions independently in order to accomplish assigned projects. Refers unusual problems to supervisor.

Accuracy – Performs work accurately and thoroughly with attention to detail.

Problem solving – Deals proactively with work-related problems and finds an acceptable solution.

Reasoning – Possesses the analytical skill to assess and evaluate business processes and/or products.

Technical Aptitude – Comprehends complex technical topics and specialized information and has knowledge of Bank’s electronic services.

Time management – Manages multiple priorities and is well organized. 

West Shore Bank offers competitive compensation and a benefits package that includes medical, dental, vision and life insurance, 401(K) retirement with company match, education reimbursement, and paid time off.

If you are qualified, please complete online application or send resume to:

West Shore Bank 

Human Resources 

P.O. Box 627 

Ludington, MI 49431 

Fax: 231-845-8535 

M/F/Vet/Disabled/Minority/National Origin/Religion/Sexual Orientation/Gender Identity and Expression