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Description
GENERAL SUMMARY
This position provides an opportunity to be involved in a dynamic, fast-paced, team-oriented environment. The successful candidate will be self-motivated, have an entrepreneurial attitude, a strong work ethic, and excellent organizational, writing, and time management skills.
The Processor will work as part of the overall commercial lending and credit administration teams to administer and maintain the commercial loan portfolio, be a point of contact with commercial lenders, borrowers, and third-party providers to provide customer assistance, ensure proper documentation of commercial loan files, and perform routine clerical and administrative work, along with the preparation of required reporting.
SKILLS
ESSENTIAL DUTIES AND RESPONSIBILITIES
Commercial Loan Files & Documentation Preparation:
· Prepare documentation for new, modified and renewed commercial loans of all types working directly with lenders as files are assigned by Commercial Loan Administration Supervisor
· Work closely with lenders upon assignment of approved loan presentation to begin the process of preparing the loan, including ordering of title work, evidence of insurance, flood zone certification, etc.
· Support loan process by communicating with attorneys, appraisers, insurance agents, title companies, and other third parties to coordinate the details of loan transactions
· Ensure that loan covenants are properly documented, and exceptions are accurately identified prior to funding
· Work with other commercial loan staff to ensure that a pre-closing review of prepared documentation is completed, and all documents are correct and accurate prior to releasing documents to lender for the lender to review prior to closing.
· Book commercial loans upon closing and receipt of all associated documentation; Coordinate funding, perform post-closing file review and ensure perfection of liens on collateral
· Follow up on completed loans to ensure all documentation is received and recorded
· Maintain commercial loan documentation files in the standard format, including electronic imaging
· Work with the Commercial Loan Administration Supervisor on special projects and specific requests.
· Ensure that work is performed in accordance with all banking regulations and the Bank’s policies and procedures
Commercial Lender & Customer Assistance:
· Handle customer and lender inquiries via telephone, in-person, or email; may involve payments, advances and corrections among other requests
· Payment and payoff processing.
· Provide assistance with answers and explanations related to loan billing questions
· Provide assistance to Commercial Lenders with answers and explanations for customer related requests
· Complete customer and loan file maintenance on the loan information system to ensure accurate and up to date reporting is available.
· Provide assistance to customers and lending staff as needed.
· Work with other commercial loan staff to provide a check of all file maintenance entered in the system.
Clerical & Administrative:
· Complete maintenance of records on Floor Plan Loans
· For construction loans, responsible for the draw process including monitoring, follow-up with Title Company, contractor and officer, and processing draws according to Bank policy.
· Prepare daily, monthly and quarterly reports as assigned or requested.
· Cross-train with other members of the commercial loan department to provide thorough understanding of entire set of responsibilities and procedures.
· Assist with monitoring, tracking and reporting on loan documentation, and loan approval exceptions.
· Assist with Escrow payments and analysis (twice / year) as directed by Supervisor
· Forced place insurance maintenance
· Perform other tasks requested by supervisor as they relate to the Bank and its functions.
OVERALL PERFORMANCE REQUIREMENTS
The six Principles of Success are part of the employee’s performance expectations at every level of the Bank. The “Principles” are intended to encourage a culture of accountability, pride, loyalty and enthusiasm. The first step in being successful is to be aware of the expectations and then to live the expectations.
1. Embrace and Drive a Culture of Change
2. Act as a Valuable & Enthusiastic Team Member
3. Focus on the Customer Experience to Build Loyalty
4. Accept Responsibility and Accountability
5. Serve the Community with Pride
6. Follow Customer Service Standards
Requirements
QUALIFICATIONS:
High School Diploma or GED and a minimum of 1 year banking experience.
Successful completion of in-house training program or other acceptable on-the job training program.
Excellent interpersonal, verbal and written communication skills.
Thorough knowledge of bank operations, banking and cash management products; excellent knowledge of product delivery systems and on-line computer systems.
Confidentiality – Maintain strict confidentially of sensitive Bank and personal information of customers, applicants, employees and former employees.
Compliance – Comply with and develop knowledge of applicable laws and regulations.
Computer literacy – Skill in a variety of computer software programs and capable of working in an online environment. Proficient PC and software application skills; General computer skills with experience in MicroSoft Office Word and Excel.
Mathematical skills – Able to add, subtract, multiply and divide in all units of measure, using whole number and decimals; able to discern routine mathematical errors; able to compute rate, ratio and percent.
Customer service – Effectively relate to customers, respond quickly to customer needs and demonstrate the ability to employ diplomacy and tact at all times.
Independent Judgement – function independently to accomplish assigned projects; refer unusual problems to supervisor.
Accuracy – Perform work accurately and thoroughly with attention to detail.
Full Time
Banking
$43k-58k (estimate)
05/25/2024
07/23/2024
westshorebank.net
HART, MI
50 - 100
Private
SANDY CURAN
$10M - $50M
Banking
The job skills required for Commercial Loan Processor include Commercial Loans, Customer Service, Commitment, Microsoft Office, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Commercial Loan Processor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Commercial Loan Processor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Commercial Loan Processor positions, which can be used as a reference in future career path planning. As a Commercial Loan Processor, it can be promoted into senior positions as a Loan Processor III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Commercial Loan Processor. You can explore the career advancement for a Commercial Loan Processor below and select your interested title to get hiring information.