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2 HOTEL Front Desk Rep - Full Time- Be the First Impression! Jobs in Utica, NY

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West Hotel Group
Utica, NY | Full Time
$27k-36k (estimate)
11 Months Ago
Red Roof
Utica, NY | Full Time
$27k-36k (estimate)
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HOTEL Front Desk Rep - Full Time- Be the First Impression!
$27k-36k (estimate)
Full Time 11 Months Ago
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West Hotel Group is Hiring a HOTEL Front Desk Rep - Full Time- Be the First Impression! Near Utica, NY

WHO IS OUR IDEAL CANDIDATE?

  • Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
  • Make an impact on your guests by making each experience unique and tailored to them.
  • Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
  • Empowered individuals are our favorite – be your bold self.
  • Schedule should be flexible and be available on weekends and Holidays.

WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?

  • Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
  • Takes reservation requests and making adjustments to reservations as needed
  • Works with Hotel Management and other team members to provide an excellent guest experience
  • Uses our front desk computer system to complete customer transactions and run reports
  • Communicates with the housekeeping team to be aware of room availability or guests

QUALIFICATIONS

  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position
  • Basic office skills (i.e. math, cash handling, computer skills, etc.)

Job Summary

JOB TYPE

Full Time

SALARY

$27k-36k (estimate)

POST DATE

05/13/2023

EXPIRATION DATE

04/06/2024

WEBSITE

westhotel.com.hk

HEADQUARTERS

South San Francisco, CA

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