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West County Health Centers (WCHC) is a non-profit health center that provides comprehensive, quality, and accessible health care services to the communities of Western Sonoma County. At WCHC, our staff members are our most valuable asset. We are a cohesive team dedicated to wellness, compassion, affordability, and excellence of care. We recognize the value of diversity, equity, and inclusion as key factors in providing high-quality, culturally responsive care to our community. We celebrate our inclusive work environment and encourage folks of all backgrounds and perspectives to apply. Come and be a part of an amazing team!
Curious about West County Health Centers? Check out our video on why you should join our team! https://vimeo.com/720057373
JOB SUMMARY: The Patient Care Team Representative is an active member of the care team and is primarily responsible for assisting patients with managing phone calls, scheduling appointments, and information management within the electronic health record.
Position is located on-site in Sebastopol and requires some evening (12p-8:30p) and Saturday (8:30a-12p) schedules.
If you are interested in working in a progressive, patient-focused environment where staff are valued and supported to do their best work, please submit your resume and cover letter for consideration. We offer full medical, dental, vision, section 125 flexible spending and sick & vacation benefits, along with a retirement and 403b plan.
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EXPERIENCE & QUALIFICATIONS:
Physical Requirements:
West County Health Centers celebrates diversity and are committed to creating an inclusive environment for all employees. We are excited to be recognized as a LGBTQ Healthcare Equality Top Performer in the Human Rights Campaign Foundation's Healthcare Equality Index. We comply with applicable federal and state civil rights laws and do not discriminate based on race, ethnicity, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, gender expression, age, disability, or any other status protected by applicable laws.
Job Type: Full-time
Pay: From $18.50 per hour
Expected hours: 40 per week
Benefits:
Healthcare setting:
Medical specialties:
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Work Location: In person
Full Time
$40k-50k (estimate)
10/20/2023
06/04/2024
wchealth.org
Sebastopol, CA
100 - 200
The job skills required for Patient Care Representative include Customer Service, Patient Care, Commitment, Appointment Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Care Representative positions, which can be used as a reference in future career path planning. As a Patient Care Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Representative. You can explore the career advancement for a Patient Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Care Representative job description and responsibilities
A patient care representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.
01/31/2022: Norwich, CT
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
04/03/2022: Utica, NY
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
03/09/2022: Lawrence, MA
Before patients leave, patient representatives help ensure they understand how their treatment will work, for example teaching patients to use equipment at home.
03/17/2022: Salt Lake City, UT
They also spend time on the phone, scheduling patient appointments, and making follow-up calls for upcoming meetings.
03/13/2022: Phoenix, AZ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Care Representative jobs
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
02/25/2022: New York, NY
They may also explain healthcare costs and may help patients determine how to pay for charges.
02/27/2022: Des Moines, IA
Representatives help guide patients through the complex world of healthcare.
02/09/2022: Newport News, VA
They may collect data on patient encounters and consumer satisfaction.
02/06/2022: High Point, NC
Patient confidentiality must remain a primary concern.
01/15/2022: Gulfport, MS
Step 3: View the best colleges and universities for Patient Care Representative.