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EMS Supervisor
West Coast Ambulance, founded in 2002, is a leading provider of medical transportation services in Los Angeles County. We have been serving the communities in the region for many years, and our commitment to providing high-quality, compassionate care has made us a trusted name in EMS and the medical transportation industry.
West Coast Ambulance is looking for a qualified EMS Supervisor to complete our team!
Summary/Objective:
Under the direction of the EMS Manager and/or General Manager, the EMS Supervisor is responsible for overseeing day-to-day operations. This position will provide mentoring, coaching, disciplining the field staff, ensuring company policies and protocols are met and aligned with local and state regulations that pertain to EMS. Additionally, ensuring that customer service, patient care, and efficiency are delivered. Focus must always be directed to the customers and stakeholders of West Coast Ambulance and support company goals and objectives.
Essential Duties and Responsibilities:
The EMS Supervisor will have a vast spectrum of duties including, but not limited to, the following:
· Actively oversees daily operations and is a resource to field employees
· Conduct daily/weekly audit to field employees on performance
· Conduct training and orientation for new hires
· Keeping up to date with state and local EMS guidelines
· Proactively thinking of new ideas to improve operations
· Keeping field staff engaged, provides guidance and direction as appropriate
· Work collaboratively with dispatch and other departments to ensure company goals are met
· Serves as a role model to field staff – acts professionally, treats patient with respect and dignity
· Set goals for field staff to ensure efficiency, productivity and quality in daily operations. This may require reporting on metrics on team performance
· May participate in selection and interviewing process
· Audit time cards and ensure that payroll reports are submitted in a timely manner
· Attend management meetings and is able to create agenda, make presentations
· Assist and may need to perform calls when staffing is inadequate
· All other tasks assigned by management
Minimum Qualifications:
The individual in this position must possess the following qualifications:
· Demonstrated background of successful customer service experience
· Ability to problem solve and make sound judgments that will not compromise quality of patient care and company resources
· Strong work ethic
· Minimum of three years emergency medical operations or similar experience.
· Thorough knowledge of company policies and procedures.
· Excellent oral, written, and interpersonal communication skills.
· Ability to multitask effectively with frequent interruptions while completing tasks in a timely fashion
· Excellent interpersonal skills, friendly demeanor and must be approachable. You lead with integrity
· High school diploma or equivalent. Bachelor's degree in business, healthcare or appropriate field of study or equivalent experience preferred.
Certifications and Licenses:
· A valid California driver's license
· Current California Paramedic or EMT license recommended
· Current CPR certification
· CPR Instructor highly recommended
· Current Medical Examiners Certification
· Current DMV Printout
· NREMT and other certifications as required
· One year of experience in the field of rescue and emergency medical services highly recommended
· Infection Control Training highly recommended
Job Type: Full-time
Salary: $22.00 - $28.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
License/Certification:
Shift availability:
Work Location: In person
Full Time
Ancillary Healthcare
$67k-91k (estimate)
12/21/2023
05/13/2024
wcambulance.com
LOS ANGELES, CA
25 - 50
2002
OLGA BINMAN
<$5M
Ancillary Healthcare
West Coast Ambulance is a private ambulance service serving the communities of Los Angeles County.
The job skills required for EMS Field Supervisor include Customer Service, Medical Emergency, Planning, Integrity, Presentation, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be an EMS Field Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by EMS Field Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for EMS Field Supervisor positions, which can be used as a reference in future career path planning. As an EMS Field Supervisor, it can be promoted into senior positions as a Fire Captain that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary EMS Field Supervisor. You can explore the career advancement for an EMS Field Supervisor below and select your interested title to get hiring information.