GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES:

The Family Peer Specialist, an adult with lived experience as a family member of a child with behavioral health challenges will provide support to children and their families by engaging with families, incorporating their voice into treatment, and by providing resources as needed.

ESSENTIAL & CORE FUNCTIONS:

1. Provide support to families around IBHS from the perspective of a peer.

2. Empower the family to understand their role as a member of the treatment team

3. Provide support and coaching during meetings

4. Work with families to develop natural supports

5. Provide consumers and their families linkages to new services needed

6. Ensures appropriate referrals to community resources and follow-up on these referrals.

7. Consults with and documents contact with IBHS consumers’ unique caregivers

8. Update contact information in Credible

9. Executes discharge plan by making all referral to community resources.

10. Attend all interagency meetings.

11. Monitors consumers’ behaviors emphasizing prevention rather than intervention.

12. Intervenes as needed when problem behaviors are exhibited, which includes but are not limited to counseling, removing them from the area, verbal prompts, securing the assistance of clinical staff, etc.

13. Prevents crisis situation however when necessary deescalate children in crisis.

14. Inputs outcome data into computer system.

15. Participate in and adhere to Individualize Training Plan

16. Collects outcome data for consumers.

17. Follows up on all consumers needing hospitalization.

18. Completes follow up on discharged IBHS consumers.

19. Identifies and establishes contact with community resources.

20. Completes all paperwork within specified time frames.

21. Completes home and community visits.

22. Represents program/Agency at community activities/fairs.

23. Completes all paperwork within specified time frames.

24. Makes recommendations to HR regarding hiring and termination of staff.

25. Assures continuous quality assurance/program development.

26. Complies with WES standards for service delivery.

27. Meet service productivity expectations.

28. Complete all paperwork within specified time frames.

29. Maintain an understanding of agency policies and procedures.

30. Participate in and adhere to Individualized Training Plan.

31. Attend and participate in supervision in accordance to regulatory standards.

32. Adhere to WES’s Code of Ethics and comply with State Mental Health Code.

33. Attend trainings as required by WES.

34. Participate in continuous quality assurance/program development.

35. Comply with WES standards for service delivery.

36. Maintain consumer confidentiality.

ADDITIONAL RESPONSIBILITIES:

1. Performs other duties and special projects as assigned.

PREREQUISITES & QUALIFICATIONS FOR THE POSITION:

1. A history of involvement with the Behavioral Health System, personally, with a child, or family member.

ORGANIZATIONAL ACCOUNTABILITY & RELATIONSHIPS:

1. The individual is to be supervised by the Clinical or Administrative Director.

COMPETENCIES & PERSONAL CHARACTERISTICS

1. Proficient in computer programs such as Microsoft Office, Excel, Word and PowerPoint.

2. Solid oral and written communication skills including business writing, proper grammar and spelling.

3. Good organization skills including the ability to prioritize work and manage conflicting deadlines.

4. The ability to work well with others.

5. The ability to handle conflicts with diplomacy and tact.

6. The ability to listen and evaluate objectively.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $32,000.00 - $38,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• Do you have a history of involvement with the Behavioral Health System, personally, with a child, or family member?

Experience:

• Addiction counseling: 2 years (Preferred)

Work Location: In person