Wentworth-Douglass Hospital, a subsidiary of Massachusetts General Hospital, is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.
1. CLINICAL JUDGMENT
o Uses knowledge and expertise to identify potential problems and/or resources for patients and families.
o Assists in the coordination of patient care conferences with staff to help ensure best caring practices and outcomes for patients and families.
o Shares responsibility for nursing process and outcomes, providing staff performance coaching for process and quality improvement.
o Encourages staff to provide input and make decisions to improve patient and family care and the work environment.
o Systematically evaluates the department's standards for care and scope of practice, redefining them when needed based on new evidence.
o Oversees daily department operations in collaboration with the department leadership team, staff, and interdisciplinary stakeholders.
o Evaluates the technology resources available for patient care, seeking staff input during the decision making and selection processes, as well as during ongoing use.
2. COLLABORATION
o Role models, teaches and/or mentors professional leadership and accountability for nursing's role within the health-care team.
o Designs, implements, and evaluates nursing care models in collaboration with the nurse manager.
o Leads and participates in departmental and hospital programs, committees, and special projects to achieve desired outcomes.
o Oversees compliance with regulatory requirements for the department and corrects items of concern.
o Assists with coordination and presentation of department staff meetings.
3. SYSTEMS THINKING
o Recognizes, responds, and provides follow-up for all issues, concerns, and suggestions on behalf of the patient population and staff with guidance from the nurse manager.
o Analyzes and provides timely follow-up, in collaboration with nurse manager, on identified safety concerns, near misses, critical incidents and sentinel events and provides leadership in system redesign to promote a culture of safety for patients, families, and staff.
o Assumes accountability for daily operations at the unit level - assumes resource role or patient assignment as needed.
o Allocates resources and coordinates staffing schedule to optimize patient care and services.
o Provides input regarding the development and assists in monitoring the operating and capital budget. Makes recommendations regarding strategies to improve efficiency and reduce costs.
o Integrates knowledge of organizational mission, goals, and systems into the development of staff and patient strategies and department growth.
o Shares responsibility for the outcomes of quality improvement initiatives, contributes to improvement efforts, and champions change by identifying obstacles and requesting resources for effective improvement programs.
o Evaluates the efficiency of department daily operations and supports cost-effective resource utilization and financial outcomes.
4. Professional Development: Acquires and maintains current knowledge and competency in nursing professional practice.
o Involves staff in projects that encourage and provide opportunities for professional development.
o Sustains personal professional curiosity and willingness to explore new knowledge and ideas.
o Seeks constructive feedback regarding his or her own practice
o Participates in ongoing educational activities related to practice area and professional issues
o Seeks/maintains specialty certification as appropriate
5. Authentic Leadership
o Contributes to an environment that facilitates development of clinical expertise of staff by role modeling, teaching, and coaching/mentoring.
o Acts as a role model and steward to the shared vision, mission, values, and service excellence standards of the organization and the Department of Nursing
o Promotes cohesive work teams and constructive conflict resolution, actively supporting intra- and inter-disciplinary teamwork, within the department.
o Assists with personnel selection and staff development-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process.
o Demonstrates reflective leadership and uses self-appraisal, performance appraisal, Department Director input, and peer review to assist with professional development.
o Supports staff participation in continuous improvement efforts and facilitates their contribution.
o Makes recommendations for personnel action related to hiring, transferring, advancement, suspending, merit awards, etc
o Conducts coaching and feedback with collaboration from nurse leader.
o Interviews, hires, and oversees the orientation of new employees considering departmental, divisional, local and individual employee needs as basis of decisions
o Serves a clinical leader/coach/mentor to staff
o Demonstrates consistent leadership in the maintenance of a fair and just culture