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Patient Service Representative
WellStreet Urgent Care Cartersville, GA
$46k-62k (estimate)
Full Time | Ambulatory Healthcare Services 10 Months Ago
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WellStreet Urgent Care is Hiring a Patient Service Representative Near Cartersville, GA

This application is for a front desk position at our Cartersville clinic located at 10 Main Street Market Place Cartersville, GA 30121

Scheduling is tentative 8:00am – 8:00pm; 3 shifts per week for full time on a floating schedule. Rotating weekends and holidays are required.

Job description

The Patient Service Representative (PSR) is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent Care experience.

Responsibilities:

  • Greet patients and provide instructions to all visitors in a polite and professional manner
  • Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processes
  • Maintain the readiness of the Piedmont Urgent Care reception area
  • Perform clerical tasks and adhere to established policies and procedures
  • Determine and collect each patient’s financial responsibility
  • Assist the practice manager and other staff as required
  • Provide overall support for Physicians and office operations
  • Obtain and document patient history
  • Understand and enforce standard healthcare regulatory requirements
  • Collect and maintain all patient and business documents while maintaining confidentiality
  • Perform office procedures including all general administrative duties
  • Document Electronic Medical Record (EMR) all medical interventions
  • Assure HIPAA and OSHA compliance
  • May be asked to travel to nearby Piedmont Urgent Care locations to support the staff

Minimum Qualifications:

  • High school diploma or equivalent.
  • Prefer at least one year experience in a medical office or emergency room setting.
  • Urgent care experience preferred, but not required.
  • Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays.
  • Experience with insurance eligibility and co-pay determination. Certification & experience as a medical assistant a plus, but not required.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$46k-62k (estimate)

POST DATE

07/16/2023

EXPIRATION DATE

10/23/2022

WEBSITE

wellstreet.com

HEADQUARTERS

MACOMB, MI

SIZE

100 - 200

FOUNDED

2011

CEO

JENNIFER LISA HICHME

REVENUE

$5M - $10M

INDUSTRY

Ambulatory Healthcare Services

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About WellStreet Urgent Care

WellStreet Urgent Care is a management company specializing in urgent care operations and financial management for clinically integrated health systems. WellStreet Urgent Care has demonstrated unique success integrating urgent care operations and revenue cycle within health system EMR's and technology platforms. Our premier operating model produces benchmarked results for all key performance indicators, including clinical quality measures, compliance and patient satisfaction.

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The job skills required for Patient Service Representative include Collections, Confidentiality, Front Office, Health Insurance, HIPAA, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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