Overview:
Wellspring an independently owned Physical Therapy Clinic in Federal Way hiring a full time Front Office Manager, who is detailed oriented, hardworking, a self-starter with the capability to multitask. This is a key leadership role that requires excellent communication skills and the ability to effectively manage a team. Our physical therapists and front staff work together to ensure that patients receive the highest quality of care. Our mission is to provide quality and compassionate medical care to the community, to educate and assist patients in their healing process and to create a safe and inviting environment for our patients and staff.

Two years of Medical Office Management experience is required.

Responsibilities:
- Insurance Verifications
- Insurance authorizations: EviCore, Work Injury, VA

-Credentialing of new providers and management of credentialing websites such as CAQH, One Health Port
- Manage Excel spreadsheets for monthly and quarterly statistics
- Maintain patient records and update billing information as necessary
- Understanding of basic billing matters and ability to respond to patient inquires
- Provide excellent customer service and demonstrate phone etiquette skills
- Assist with daily front desk duties: answering phones, patient scheduling, PMI scanning, collection patient payments and recording funds.

-Manage the day-to-day operations of the medical office, ensuring smooth workflow and efficient processes
- Develop and implement office policies and procedures to ensure compliance with industry regulations
- Supervise administrative staff, including hiring, training, and performance evaluations
- Maintain accurate patient records and ensure confidentiality of sensitive information
- Monitor inventory levels of medical supplies and equipment, ensuring adequate stock at all times

Requirements:
- Administrative Medical Receptionist Certificate or related field (preferred)
- 2 years proven experience as a Medical Office Manager or similar role
- Strong knowledge of medical terminology and procedures
- Excellent leadership and interpersonal skills
- Proficient in financial management and fiscal responsibility
- Ability to multitask and prioritize responsibilities in a fast-paced environment

We offer competitive compensation packages and comprehensive benefits for eligible employees. If you are a motivated professional with a passion for healthcare administration, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Federal Way, WA 98003: Relocate before starting work (Required)

Work Location: In person