Behavioral Health Supervisor

Organization Type: Non-Profit, Faith-Based, 100 Employees

Position Type: Full-Time; Salaried Exempt 

Department: Receiving Hope Center

Reports to: Behavioral Health Coordinator

Hours:40 hours per week, with flexibility if needed for coverage

Location: Receiving Hope Center

Position Summary: The Behavioral Health Supervisor is responsible for the daily care and supervision of program participants at the Receiving Hope Center (RHC). This position partners with the therapeutic, educational, and life skills staff to meet organizational goals and individual participant goals.

Responsibilities (include but are not limited to):

Staff Coordination

• Provide support and delegation of daily duties to behavioral health specialists, behavioral health technicians, and PRN staff

• Manage behavioral health staff schedule within assigned timeframe, assisting with timesheet approval, time off approval, and coordination of coverage assurance

• Participate as a lead team member in applying service plans, safety plans, behavior plans, and response plans

• Lead by example with the strength-based approach with participants and staff 

• Participate in monthly staff meetings

• Maintain on-call availability to address coverage emergencies

• Serve as a point person for volunteers or guests at RHC

Maintaining Program Structure

• Observe the emotional state of participants and relay any issues or concerns to the clinical team

• Observe the physical state of participants and relay any issues or concerns to the HSP team

• Actively participate in program activities, especially with volunteers

• Provide safety checks

• Perform administrative functions as needed, including completing accurate and detailed documentation daily

• Provide care to program participants without regard to race, gender, sexuality, ethnicity, religious or spiritual beliefs 

• Provide culturally competent care for participants who have a history of trauma

Training

• Coordinate staff to attend training institute

• Become a certified Mindset Trainer and train other staff members as needed

• Become a certified CPR trainer and train other staff members as needed

• Facilitate onboarding of new RHC staff

• Manage and coordinate staff compliance with trainings, including recordkeeping

• Maintain current information within the GA SCORE online system according to state guidelines

Participant Stabilization

• Coordinate with the HSP team for new participant room assignments

• Coordinate new participant orientation

• Manage action plans and provide monthly participant summary reports to the HSP team

• Document balanced living tracking sheets in the database

• Facilitate leadership groups with participants

• Review medication records and develop monthly MARS and count logs

Healthy Living

• Develop intentional connections with the program participants and staff members

• Lead by example in modeling the characteristics of a Mission Driven Professional

• Provide direction and encouragement to participants and staff 

• Model healthy boundaries to participants and staff 

• Provide support and crisis intervention as needed

• Embody the spirit of a lifelong learner

Professional Qualifications:

• Never have been shown by credible evidence (e.g., a court or jury, a department investigation, or other reliable evidence) to have abused, neglected, sexually exploited, or deprived a child or adult or to have subjected any person to serious injury as a result of intentional or grossly serious injury as a result of intentional or grossly negligent misconduct as evidenced by an oral or written statement to this effect obtained at the time of application and evidence of having made efforts to obtain and evaluate references from previous employers

• Documentation of references (at least two professional and one personal) that attest to the person’s capability of performing the duties of the position and to the person’s suitability of working with or around children and vulnerable populations

• Administrative, organizational, and computer skills including use of email and Microsoft Office suite of products

• Bachelor’s degree in psychology, sociology, social work, or related field

• Minimum four years of direct service experience with children and families with serious emotional and behavioral issues, with minimum two years of supervisory or management experience; or minimum five years of related direct service experience with demonstrated leadership capabilities

Position Requirements:

• Moderate local travel required related to participant and program needs, as well as occasional travel for training and collaboration with other team members

• Ability to lift objects up to 25 pounds, work for long periods at a computer, and drive company vehicle as needed

• Ability to administer physical restraints as governed by policies and procedures of programs

• Satisfactory criminal history background check, as well as a satisfactory fingerprint records check determination as required by law

• Clean Motor Vehicle Record

• Documentation from a licensed physician or other licensed health-care professional of a health screening examination within thirty (30) days of hiring sufficient in scope to identify conditions that may place residents at risk of infection, injury or improper care

• Current evidence of successful completion of a biennial training program in cardiopulmonary resuscitation (CPR) and a triennial training program in first aid which have been offered by a certified or licensed health care professional; such programs shall be completed within the first year of employment

• Participation in all required trainings and competency in areas of training content

Skills:

• Strength-based tendencies 

• Crisis management

• Analysis, evaluation, and objective critical thinking 

• Initiative for effective administration and organization

• Efficiency and time management across multiple priorities

• Communication and Collaboration

• Discretion and confidentiality for sensitive or restricted information

• Relationship management across Wellspring participants, staff, and partners

Character Qualifications:

• Service driven

• Relationship focused

• Sense of ownership and stewardship

• Problem solver

• Professional 

• Detailed

• Team player

• Reliable independent contributor

• Proactive

• Flexible

• Positive attitude

• Enthusiastic

• Persistent