Full Time (72 hours/pay period)

Evenings

3:30p-11:00p, Monday-Friday, No Holidays or Weekends

General Summary

Provides clerical support including, but not limited to scheduling, checking in patients, insurance verifications/authorization, and collecting payments. In addition, the Radiology Assistant will assist with laboratory and electrocardiogram services as needed.

Duties and Responsibilities

• Admits all patients into computer while verifying all patient demographic, explaining forms and obtaining necessary signatures including patient/legal representative signatures. Confirms authorization requirements.
• Verify accuracy of the patient's personal and insurance information, obtaining copies of insurance cards and all necessary forms.
• Pre-register patients for exams.
• Works Unverified Report, Delinquent Billing Report by Error, and/or Incomplete MSP Report as directed by Radiology Management.
• Assures the accuracy with registration QA is at 95%.
• Completes all paperwork, lab, EKG and/or imaging, documenting all necessary information for each section.
• Schedules patients, verifying preps and assuring patient's understanding. Interacts professionally with the technologists to coordinate requests.
• Ensures all requirements are met for a proper order.
• Process payments when necessary and issue receipts.
• Minimizes in/out time.
• Assist technologist with paperwork; documenting histories and procedure documentation.
• Prepares appropriate contrast dosage.
• Reload laser camera as needed.
• Ensure cassettes are returned to correct locations.
• Locate Master jackets, all films and subfolders as requested.
• Processes film loan requests, completing all steps on each loan.
• Ability to successfully merge and transfer films.
• Able to hang films according to radiologist's preference.
• Ensure the accuracy of POS payment collections.
• Properly identifies patient using name and DOB.
• Follows the facilities infection control practices without fail.
• Enters all data into computer prior to delivery to the lab for testing.
• Observes laboratory protocol regarding transport, temperature and time requirements for specimens.
• Operates and maintains daily records for laboratory equipment.
• Disinfects patient collection site and draws specimens into appropriate tubes, with sufficient volumes per departmental procedure.
• Sends all pediatric venipuncture to the Norman Drive facility. Initiates communication with Education staff to resolve issues.
• Enters required data into the system and generates complete paperwork.
• Explains procedure to our patients in a competent caring manner.
• Acquires and processes a quality tracing.
• Assures the tracing is properly processed for interpretation.

Required for All Jobs:

• Performs other related duties as identified.
• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• On the job training provided Required
• Phlebotomy and EKG skills Preferred

Licenses:

• Basic Life Support Upon Hire Required

Knowledge, Skills, and Abilities:

• Strong interpersonal skills and communication skills.
• Knowledge of and ability to use radiology information systems, radiographic/fluoroscopic equipment, paging system copier, beeper, personal computer, fax.