Recent Searches

You haven't searched anything yet.

3 Senior Business Consultant- Customer Service Change Management Jobs in WEST DES MOINES, IA

SET JOB ALERT
Details...
Wells Fargo
WEST DES MOINES, IA | Full Time
$93k-124k (estimate)
3 Weeks Ago
Wells Fargo
WEST DES MOINES, IA | Full Time
$122k-158k (estimate)
1 Month Ago
Wells Fargo
WEST DES MOINES, IA | Full Time
$102k-138k (estimate)
3 Weeks Ago
Senior Business Consultant- Customer Service Change Management
Wells Fargo WEST DES MOINES, IA
Apply
$93k-124k (estimate)
Full Time | Banking 3 Weeks Ago
Save

Wells Fargo is Hiring a Senior Business Consultant- Customer Service Change Management Near WEST DES MOINES, IA

About this role:

Wells Fargo is seeking a Senior Business Execution Consultant within Card and Merchant Services. Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

  • Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives

  • Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations

  • Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business

  • Work independently to make recommendations for support function by providing support and leadership

  • Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience

  • Collaborate and consult with team leaders in developing project plans, policies and procedures

  • Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners

Required Qualifications:

  • 4 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Experience in project management and implementation 

  • Knowledge and understanding of issues or change management processes 

  • Knowledge and understanding of agile methodology

  • Good analytical skills with high attention to detail and accuracy

  • Strong collaboration and partnering skills

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to take initiative, identify opportunities and implement change

  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

  • Knowledge and understanding of consumer card products, systems, policies, and procedures; within a call center environment

  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

Job Expectations:

  • This position is not eligible for Visa Sponsorship.

  • This position offers a hybrid work schedule

Locations:

  • 800 S Jordan Creek Parkway, WEST DES MOINES, IA

  • 2150 W. Pinnacle Peak Rd, Phoenix AZ

  • 2800 S. Price Rd. CHANDLER, AZ

  • 7711 Plantation Rd, ROANOKE, VA

  • 4101 Wiseman Blvd, SAN ANTONIO, TX

Posting End Date: 

4 May 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$93k-124k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

06/30/2024

WEBSITE

wellsfargo.com

HEADQUARTERS

LITCHFIELD, MN

SIZE

>50,000

FOUNDED

1852

TYPE

Public

CEO

SUSAN LEISHER

REVENUE

>$50B

INDUSTRY

Banking

Related Companies
About Wells Fargo

Wells Fargo is a provider of personal and commercial financial services including banking, mortgage, investment, credit card and insurance.

Show more

Wells Fargo
Full Time
$33k-39k (estimate)
Just Posted
Wells Fargo
Full Time
$50k-64k (estimate)
Just Posted
Wells Fargo
Full Time
$130k-161k (estimate)
Just Posted