About this role:

Wells Fargo Auto is seeking an Operations Risk and Support Director in the Operations Support Group who will report directly to the Head Auto Operations. 

Learn more about career areas and business divisions at https://www.wellsfargojobs.com. 

Wells Fargo Auto offers consumers vehicle financing and offers dealers a complete suite of products. Wells Fargo Auto is a leading indirect auto lender offering consumers vehicle financing through a network of approximately 10,300 dealers nationwide. With a loan portfolio of over $53.7 billion, we serve more than 2.5 million consumers with their auto financing needs. We bring the strength of Wells Fargo's expectations and its diversity of products and services to bear for dealers and consumers.

The ideal candidate has strong leadership skills, strategic thinking, a process background, knowledge of the Auto Finance industry and, in particular, all Auto Finance operations processes. They will have experience working on complex problems, identifying areas or risk and mitigating solutions, issues management and regulatory matters. They will also have a strong ability to connect and manage audit and regulatory interactions.

This role is also known as a Business Execution Director.

Learn more about career areas and business divisions at https://www.wellsfargojobs.com. 

In this role, you will:

• Develop, implement, and execute business initiatives and programs, as well as be an advocate for Wells Fargo’s vision and business plans across Auto Operations
• Lead the Auto Correspondence function and implement solutions to increase digitization and reduce risk in this space
• Lead a team of functional experts in the execution of these programs
• Partner with Operational Leaders, Controls, Risk. Audit, Customer Complaints and other areas to drive a well-managed operation
• Manage and develop multiple business functional areas with focus on implementing and delivering long-term strategies, policies, and process advancements for cross-functional stakeholders, and internal and external partners associated with the area of Business Execution or who are affected by its outcomes
• Identify Business Execution opportunities and strategies for process improvement and risk control development over the long-term in order to ensure operational excellence and process efficiency
• Lead Business Execution team for assigned initiatives ensuring solutions are designed, integrated, and controlled to improve effectiveness, limit risk exposure, and create efficiencies as appropriate
• Interpret and develop a range of policies and procedures for long-range and fundamental retooling of perspective, approach, culture, quality, relationships, operations, and capabilities
• Collaborate and influence functional management to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo strategies or policies and business line objectives
• Manage allocation of people and financial resources for Business Execution
• Develop and guide a culture of talent development to meet business objectives and strategy

Work location: Irving, Texas

Required work location listed above

Required Qualifications, US:

• 8 years of Business Execution, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4 years of management experience

Desired Qualifications:

• Outstanding strategic, communications and business skills.
• Deep process management experience
• A working knowledge of Correspondence operations
• Ability to prepare executive level presentations
• Ability to present complex material in a digestible, consumable manner to all levels of management.
• Ability to multi-task and quickly pivot from one high priority item to the next seamlessly
• Strong leadership, interpersonal and relationship-building skills
• Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.

Job Expectations:

• Ability to travel up to 20% of the time

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.