About this role:

Wells Fargo is seeking a Lead Specialty Software Engineer in Auto Platform Engineering as part of Consumer Technology. Learn more about the career areas and business divisions at wellsfargocareers.com

In this role, you will:

• Lead complex technology initiatives including those that are companywide with broad impact

• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors

• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives

• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals

• Troubleshoot, and analyze production job failures related to data, network file delivery, and server and application issues independently and provide solutions to recovery. Participate in root cause analysis and preventative actions to avoid recurring incidents

• Participate in the buildout of automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions

• Apply technology background in software engineering and systems engineering to ensure the applications on-boarded to SRE are available, have full-stack observability, are integrated with CI/CD, and always-on by introducing continuous improvement through code and automation, continuous testing (performance, functional), and provide operational insight through analytics

• Assess the availability of critical business flows, identify service level objectives and indicators, and conduct destructive and resiliency testing to reach 99.995% availability for the firm's critical products and services leading to improved customer experience and customer satisfaction

• Introduce enterprise capabilities, tools, and innovation to improve availability in a multi-cloud ecosystem by evolving observability, monitoring, logging, CI/CD integration, continuous testing (performance, functional), continuous improvement, and standardization/automation of key SRE metrics and IT Service Operations processes

Required Qualifications:

• 5 years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 5 years of software development experience with languages such as Perl, Python, Java, JavaScript, Ruby, JSON, Angular, NodeJS

• 5 years of site reliability engineering experience (SRE)

• 5 years of experience in troubleshooting and systems administration experience across multiple OS Platforms: Solaris/Unix/AIX/Linux, PKS, Kubernetes, OpenShift, Windows, VMware

• 5 years of experience with web platforms: Java, .NET, Apache, Tomcat, Weblogic, Websphere

• 5 years of experience with database technologies: Microsoft SQL Server, Mongo DB, Oracle

• 5 years of experience with Observability tools: AppDynamics, Sitescope, Thousand eyes, etc.

• 5 years of experience using logging/monitoring tools: Elastic, Splunk, Netcool, Kafka, etc.

• 3 years of Command Center (Mission Control) experience

• 3 years of Ansible/Bash/Shell/Terraform automation scripting experience

Job Expectations:

• Be willing to work non-standard business hours on an on-call basis in a 24x7x365 environment

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.